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Work Background
AppitoIT Head - CTO
Sep. 2024São Paulo, Brazil- Technology Strategy
- AI and computer vision
- Innovation and Customer Experience
- Software Engineering
- DevOps/Cloud - Information Security
- Physical Infrastructure/ CCTV / Networks
- Management of third-party POS / ERP / CRM / Others solutions
AdaptmaConsultant - CTO as a Service
Jul. 2023 - Sep. 2024Sao Paulo, BrazilAgile / Technology trainning and consulting
Digital Product Platform Strategy
DevOps, Engineering, Security Planning
Team setup and professionals profile by type of project
Architecture Validation
LinxCTO - Head of Digital Payments & Architecture
Nov. 2019 - Jul. 2023São Paulo, São Paulo, BrazilReporting to: Director of Products and Technology. Team: 60 (direct and indirect).
- Responsible for defining, developing and implementing technology and products in the following verticals: Payment Gateway and Link, Digital Account (Mobile Banking) and QR Linx (PIX and Digital Wallet). - Creation and launch of new platforms enabling 16 million reais in monthly revenue in the first year of the pandemic.
- Participation in the integration of the Linx and Stone ecosystem during the merger/acquisition, both in terms of technology and processes. Main Achievements/Projects: All products were created from scratch and generated new revenue of 22 million reais/month combined. After the purchase by Stone, Gateway and Conta Linx customers were transferred to existing Stone platforms. Only QRLinx continued to maintain BRL 5 M per month.
Solutte AssessoriaManaging Director |Founder
Oct. 2016 - Apr. 2019São Paulo Area, BrazilConsulting for the implementation of agile methods and technology culture.
- Responsible for training, process mapping, redefining strategies with executives and specific technology projects. Main Achievements/Projects: • Allset (Marketing agency) - with the new process increased the allocation of professionals to clients such as Nestlé and Unilever from 26 professionals to 118 professionals in 1.5 years.
• ING Bank – 30% reduction in the project waste rate (projects that were born obsolete) and a reduction in the average time taken to deal with global technology problems from 34 days to 15 days.
• Reckitt Benkiser/RB – Reduction in the time taken to analyze marketing decisions from 12 days to 3 days.
• Brasilmaxi Logística – Resolution of reconciliation problems by automating the process, allowing the average processing of 100 invoices per day to 10,000 per day.
Elo7Senior Product Manager
Sep. 2015 - Sep. 2017São Paulo Area, BrazilReporting to: COO and CEO (Partners) Team: 33 developers and 03 designers divided into 03 strands.
- Managing the entire structure of payment methods, information security and Big Data/SEO. Structuring of the risk and data management areas, quality validation and organization of Marketing and Operations actions.
- Implementing OKRs and refining methods.
- Defining and conducting strategic planning with the CEO and COO, leading the technology, infrastructure, UX, marketing, finance and anti-fraud teams. Main Achievements/Projects:
• Creation of 2 new platforms - Pay7 (means of payment) and Talk7 (e-commerce cart assembly by the seller).
• Implementation of machine learning with a focus on risk management.
• Increase in take rate by 3% with renegotiations with payment partners after internal implementations.
• Creation of fraud monitoring which identified more than 20,000 stores created by robots, reducing the operational financial impact of losses by around 12 million reais/year.
• Creation of a retargeting policy with a data machine for shopping suggestions, increasing direct sales revenue by around 5% per year.
PayPalLATAM Product Platform Manager (based in Silicon Valley / USA)
Sep. 2014 - Aug. 2015United StatesReporting to: Americas Director (Global Core Payments). Team: cross management and demands with teams divided into: Singapore, India, Sweden, Central USA (Nebraska), West USA (California), Brazil, Mexico, Argentina.
- Leading the global transaction processing platform strategy for LATAM flow, as well as the cross-team roadmap in 5 countries: USA, Sweden, Singapore, Mexico and India. Management of outsourcing and relationships with Acquirers, Gateways, Flags, Banks with an integrated roadmap. Main Achievements/Projects:
• Implementation of the Amex, Hiper, Hipercard and ELO brands in Brazil. • Implementation of installment payments in Mexico.
• SLA reduction in the resolution of problems in production (average of 56 days to 23 days).
• Implementation of automatic anti-fraud treatment which recovered an average of 2.8 million dollars per month in 01 year.
Cielo S.A.Technology Specialist.
Aug. 2012 - Sep. 2014São Paulo Area, BrazilReporting to: Digital Payments Technology Coordinator. Team: 03 outsourcing development teams and integration with internal teams at Cielo.
- Responsible for the implementation and operational management of the digital payments and outsourcing platforms (e-commerce and mobile). Main Achievements/Projects:
• Application of agile method in network services, mobile and e-commerce projects. • 90% reduction in deployment rollbacks.
• Reduction of incidents in production by 65%.
• Implementation of redundancy with Golden Gate Active-Active.
Capgemini - CPM BraxisProject Manager / IT and Business Consultant
Jan. 2008 - Aug. 2012São Paulo Area, BrazilReporting to: Senior Delivery Manager. Team: diverse for each project, with the smallest team at Syngenta being 10 people and the largest at Sulamérica being 35 direct and 102 indirect (137 in total). - Responsible for planning, delivering and after-sales systems projects and implementing work methodology. Also acted as a consultant in training management teams. Main Achievements/Projects:
• Sulamérica Project: Health Plan Program Company management. • JUCESP and SEFAZ-SP Project: Tax and integration projects.
• SEBRAE-SP Project: Reformulation of the entire customer service management system.
• Syngenta Brazil project: Commercial and financial structure management projects.
• All projects delivered 100% on schedule.
CWI SoftwareBusiness Consultant
Oct. 2007 - Jan. 2008São Paulo Area, Brazil• Walmart Project - Projects to integrate the accounting structure and collection Brazil/USA and marketing projects.
L'Occitane en ProvenceCluster Manager
Sep. 2005 - Dec. 2006Una, Bahia, Brazil• Reduction of general costs by 40% and reversal of the company's negative situation (accumulated 200k) to a positive situation in 6 months and evolution of excellent customer satisfaction from 63 to 93%.
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