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Work Background
Solid STE.Project Engineer
Mar. 2024 - Apr. 2025Dubai, United Arab Emirates• Supervised on-site operations and coordinated with clients and teams to ensure project delivery met engineering and quality standards.
• Prepared technical documentations and drawings using AutoCAD and Revit to align solutions with client requirements.
• Managed material procurement and logistics, optimizing costs and ensuring timely delivery in line with project schedules.
GivingLoopBusiness Operation & Client Solutions Coordinator
Jan. 2020 - Aug. 2021San Francisco (Remote)• Aligned operations with client and technical requirements, supporting solutions customization and enhancing service delivery through effective cross-functional collaborations.
• Implemented data-driven improvements that streamlined workflows, boosted productivity, and strengthened client relationships.
GivingLoopClient Success and Growth Specialist
Feb. 2019 - Jan. 2020San Francisco (Remote)• Provided technical support and client-focused solutions by addressing inquiries and conducting market research to align offerings with customer needs.
• Strengthened cross-team collaboration and knowledge sharing to enhance service quality, improve product positioning, and drive customer satisfaction and retention.
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