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Work Background
LazyDays RVBusiness Manager
Sep. 2024Minnesota, United States
Lazydays rvBusiness Manager
Nov. 2023 - May. 2024Florida, United States
Campers Inn RV of LeesburgBusiness Manager
Aug. 2021 - Aug. 2023Florida, United States
Flagship Credit AcceptanceArea Sales Manager
Aug. 2019 - Jul. 2020Greater Minneapolis-St. Paul Area
Hudson Ford Custom finance manager
Jun. 2018 - Aug. 2019Hudson, Wisconsin
Inver Grove ToyotaFinance Manager
Feb. 2017 - Jun. 2018inver grove, mn
luther brookdale volkswagenFinance Manager
Apr. 2016 - Nov. 2016brooklyn center, mn• Responsible for submitting and approving all finance deals and maintaining perfect paperwork
• Develop positive relationships and a strong network of lenders to obtain best possible approval for the customer while cultivating profit for the dealership
• Verify final paperwork with customer, sales consultant and sales managers • Up sell and negotiate on special financing products such as extended service contracts, GAP, wheel and tire coverage, lease excess wear and tear, etc.
• Sustain minimum of $900 per copy of revenue
• Conserve number of charge backs to a reasonable minimum
• Educate customers on benefit of financing over paying cash
• Understand and comply with state, federal, and local regulations
• Assist sales team in structuring loans and closing vehicle sales
• Track daily sales and close out deals in a timely manner
• Aggressively pursue approvals for subprime financing
Insignia GroupVehicle personalization specialist
Aug. 2014 - Apr. 2016St Paul, mn• Maintained and built strategic relationships with dealerships, OE manufactures, and Restylers within territory including Minnesota, Iowa, Illinois, North Dakota, South Dakota, Wisconsin, Oregon and Missouri • Responsible for initial and continuing development of a Subaru Pilot program consisting of 30+ stores across central region from Minnesota to Texas.
• Prospected, negotiated, closed and conducted over 24 training programs in dealerships across the Midwest in the past year • Responsible for helping VPEs develop additional manufacture pilot programs across the country Continually visit and train about 12-15 dealerships a month across my territory to help them obtain sales objectives, decrease turnover and increase CSI
• Created successful dealership customers by developing a profitable vehicle personalization process
• Performed training and coaching sessions with dealerships and grow their accessory sales through best practices • Worked in partnership with Inside sales to pursue referrals for dealers who desire training.
• Track activity and relationship building in Infusion Soft CRM • Track travel and administrative costs with the understanding that profitability is linked to reasonable expenses
Feldmann ImportsAccessories Manager
Nov. 2013 - Jul. 2014Bloomington, MN- Present and up sell accessory options to all customers purchasing cars
- Effectively explain the feature, benefit, advantage of each product
- Manage accessory department including updating inventory, scheduling appointments and ordering parts
- Use CRM tools Elead, Auto Alert, ADP, and Higher Gear to manage customer information
- Incorporate AOA Izmo into accessory presentations to effectively present options
- Train sales employees on all accessories and AOA Izmo
- Responsible for meeting sales objectives and growing the department
- Grew department from 30K average in sales to over 60K in sales per month
Walser Automotive GroupCustomer Specialist
Jun. 2012 - Nov. 2013Bloomington, Minnesota· Provide excellent customer satisfaction by greeting all customers promptly and in a courteous manner
· Take customers on test drives and ensure the customer understands the vehicle’s operating features
· Educate customers on accessories and financial products; such as extended warranty options
· Complete paperwork and explain available finance options
· Use DealerSocket, CRM tool, effectively to track all customer interactions
· Promote the member benefits of our Walser Reward Gold program
· Follow up with prospects and customers after the purchase
· All other duties, tasks and /or projects as assigned
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