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Work Background
Cherokee FederalWarehouse Management System Training Team Lead
Oct. 2023RemoteI provide material management and distribution services for mission-critical items, ensuring optimal use of resources with a strong focus on safety, quality, and continuous improvement. My expertise in Receiving and KPI monitoring plays a crucial role in enhancing operational efficiency.
Key Responsibilities:
Receiving Expertise: Oversee and optimize the receiving process, ensuring accurate and efficient handling of incoming materials.
KPI Monitoring: Track key performance indicators to assess and improve warehouse operations, driving continuous process improvement.
Hands-on Coaching: Offer detailed, hands-on coaching and training on SAP WMS operations to ensure thorough understanding.
Daily Progress Meetings: Engage in daily meetings to discuss progress, address challenges, and provide updates, fostering collaboration.
SOP Review: Assist in reviewing and refining Standard Operating Procedures to enhance clarity, efficiency, and best practices.
Training Material Development: Create training materials and checklists to improve training effectiveness and knowledge retention.
Skills:
Receiving Operations
KPI Monitoring
SAP WMS Operation
Training and Coaching
SOP Review and Enhancement
Collaborative Teamwork
Continuous Process Improvement
Lineage LogisticsSpecial operations supervisor
Jun. 2022 - Sep. 2023Philadelphia, Pennsylvania, United StatesStrategic Development and Execution:
Created and implemented strategic operational frameworks to align with company sales and profitability goals.
Achieved a 15% reduction in holding costs and improved order fulfillment rates by streamlining inventory management.
Operational Stability and Customer Demand:
Implemented a real-time inventory tracking system to reduce stockouts and maintain a consistent supply chain.
Adhered to corporate standards to ensure operational stability.
KPI Optimization and Implementation:
Managed key performance indicators (KPIs) at both site and corporate levels.
Collaborated with the WMS IT team to develop metrics and dashboards that improved operational efficiency and customer satisfaction.
Operational Leadership and Presentations:
Led operations-based presentations, RFP responses, and business reviews.
Strategic Direction and Expense Management:
Directed the corporate optimization team ("Fix-IT" Squad) and managed expenses within budget constraints.
Recruitment and Training:
Used strong communication and problem-solving skills to build a cohesive team.
Technical Proficiency and Operational Expertise:
Certified to operate all warehouse equipment, demonstrating technical proficiency WMS knowledge.
Integrated new methodologies into workflows to enhance efficiency.
Experience Highlights:
Oversaw nationwide facility conversions and in-app updates, ensuring seamless operation.
Thrived in a dynamic role, continuously learning and adapting to daily operational challenges.
Led WMS to Acellos and MRS conversions, gaining insights into logistics business and operations.
focus on safety and well-being.
Conducted training sessions for local teams on software conversions, providing them with necessary tools and knowledge.
Core Skills:
Special Operations Management
WMS to Acellos Conversions
MRS Conversions
Team Training and Development
Turn Time Optimization
Truck Loading Efficiency
Safety and Compliance
Rapid Decision-Making in Fast-Paced Environments
Pilot Freight ServicesWarehouse Supervisor
Jun. 2021 - Jun. 2022Folcroft, Pennsylvania, United StatesRole and Responsibilities:
Collaborated with the District Manager and Operations Manager to oversee day-to-day operations, focusing on efficiency and safety.
Managed outbound and inbound processes to ensure smooth execution.
Supervised dock operations, including forklift inspections, freight placement, and repackaging, to maintain top-tier performance.
Monitored two shifts and led a team of 20 direct reports, ensuring continuous improvement and effective handling of discrepancies.
Key Achievements:
Revamped inbound and outbound freight operations and transformed the shipping dock, which were vital for the company’s successful turnaround.
Implemented strategic initiatives that significantly improved logistics operations, enhancing overall efficiency and performance.
Thrived in dynamic and fast-paced environments, meeting challenges head-on and driving results.
Skills:
Expertise in dock operations and forklift inspections
Strong leadership and team management
Commitment to safety and continuous improvement
Effective problem-solving and discrepancy handling
M. Cohen and SonsShipping and Receiving Supervisor
Oct. 2017 - Jun. 2021Supervising Shipping and Loading of Custom Metal Parts
Managed TL and LTL shipments of custom metal parts for various jobs across NYC and neighboring cities along the East Coast.
Expertly supervised crews of temporary and full-time employees, as well as forklift operations, to ensure seamless shipping operations that meet department needs.
Proactively reported and tracked locations of custom manufactured parts, maintaining an updated shipping manifest accessible to Project Managers for verification.
Focused on efficiency and precision, handled the pulling of Field Requests, fulfilling diverse needs ranging from PPE facemasks to welding gloves and specialized tools for each specific job and scope.
Successfully led and resolved logistical issues to ensure smooth operations.
Excelled in receiving and managing incoming raw materials and shop supplies daily.
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