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Work Background
Cellnex UKJunior Delivery Manager
Oct. 2022Manchester, England, United Kingdom• Led the execution of large-scale technical projects, including 5G site upgrades, ensuring all work was completed on time, within budget, and met quality standards. • Acted as the main point of contact between technical teams and stakeholders, translating complex technical issues into clear, actionable insights to prevent delays and miscommunication. • Managed changes to project scope and costs, ensuring that any adjustments were necessary, approved, and did not negatively impact project goals. • Optimized supplier relationships, negotiating better timelines and ensuring the right resources were allocated to improve efficiency and reduce downtime.
Cellnex UKAccreditation Coordinator
Dec. 2021 - Oct. 2022Manchester, England, United Kingdom• Oversaw the accreditation process for external companies, ensuring they met security, compliance, and operational standards before being approved to work with the organization. • Worked with senior management to prioritize accreditation needs, ensuring that compliance requirements aligned with business objectives and operational priorities. • Developed and streamlined accreditation workflows, reducing approval times and making the process more efficient for both internal teams and external contractors. • Enhanced system functionality, enabling faster and smoother contractor onboarding, which reduced delays and improved operational effectiveness.
MITIE TECHNICAL FACILITIES MANAGEMENT LIMITEDPPM Coordinator (Department for Transport)
Mar. 2020 - Jun. 2021Birmingham, England, United Kingdom• Managed service requests for facilities maintenance, ensuring that critical repairs and preventive maintenance tasks were assigned, completed on time, and met regulatory standards. • Applied industry best practices (SFG20) to assess and implement the best course of action for facility maintenance, improving service quality and cost efficiency. • Communicated with stakeholders, contractors, and facility teams, ensuring that all parties had the right information and that service expectations were met. • Monitored project milestones and identified risks early, ensuring potential problems were addressed before they could impact deadlines or budgets.
Currie & BrownTeam Secretary
Jan. 2019 - Oct. 2019Birmingham, England, United Kingdom• Coordinated schedules for multiple projects, ensuring that deadlines were met, teams had the right resources, and work was completed in compliance with ISO standards. • Assisted in the competitive bidding process for contracts, reviewing, refining, and preparing documentation that strengthened contract negotiations and improved the likelihood of winning bids. • Identified inefficiencies in the Business Management System (BMS) and led process improvements, resulting in more streamlined operations and better resource allocation. • Managed financial administration tasks, ensuring that invoices, purchase orders, and budget tracking were accurate and aligned with company policies.
Compass GroupContract Administrator
Feb. 2018 - Oct. 2018Birmingham, England, United Kingdom• Facilitated the rollout of a new Facilities Management System (CAFM), ensuring that employees were trained, the transition was smooth, and the system improved operational efficiency. • Became the go-to expert (superuser) for the system, providing training and troubleshooting support, which increased adoption and minimized disruptions. • Bridged the gap between project managers and on-site teams, ensuring technical issues were communicated clearly and resolved quickly. • Oversaw financial administration, including invoicing and purchase orders, using SAP and iApprove to ensure accuracy and compliance while maintaining financial records in Nexus.
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