Cristina Roza

Front Office Manager @Hilton

HREducationCall CenterTutorCustomer Support RepresentativeSupport SpecialistAppointment SetterCall Center SupervisorCall Center TrainerTechnical Support AgentCold Calling SpecialistCustomer ServiceHelp Desk SupportCustomer Success ManagerChief Customer Officer (CCO)Case ManagerClient Relations SpecialistChat SupportLive ChatRecruiterCustomer Care SpecialistCustomer Retention SpecialistService Quality ManagerAdministrative SpecialistAssistantComplaint Resolution SpecialistTraining&Development SpecialistAdministrative AssistantPersonal AssistantExecutive AssistantOffice AssistantResearch AssistantCopywritingOffice AdministratorProject CoordinatorProofreaderEditorSEO SpecialistBlog ManagerTranslatorInterpretation SpecialistLanguage SpecialistTechnical TranslatorBilingual Communications SpecialistData EntryTyping SpecialistData Entry AssociateDatabase CoordinatorDocument Processor

Hi there! I’m Cristina, a Front Office Manager based in Scotland. I’m passionate about travelling, team work, learning and development, and I’m always excited to connect with people who share similar passions or have interesting projects they’re working on. In my career, I’ve worked in hospitality for over 10 years, as well as content creator for both a travel company and some instagram marketing travel companies. I have worked as sales, closer, and translator, and I’m currently focused on learning and development. Outside of work, I’m into travel agency, and I’m always looking for opportunities to learn, collaborate, and grow. I am fluent in English and Spanish, also can speak French. Feel free to reach out if you’d like to connect or chat about anything you might think we can work together. Looking forward to connecting!

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Work Background

Front Office Manager

DoubleTree by Hilton Glasgow StrathclydeFront Office Manager

Oct. 2024Bellshill, Scotland, United Kingdom

Front Office Manager

voco® Edinburgh Royal TerraceFront Office Manager

Feb. 2024 - Nov. 2024Edinburgh, Scotland, United Kingdom

Assistant Front Office Manager

InterContinental Edinburgh The GeorgeAssistant Front Office Manager

Jul. 2023 - Apr. 2024City of Edinburgh, Escocia, Reino Unido

Front of House Team Leader

InterContinental Edinburgh The GeorgeFront of House Team Leader

Jan. 2022 - Jun. 2023Edimburgo, Escocia, Reino Unido

Front Desk Receptionist

InterContinental Edinburgh The GeorgeFront Desk Receptionist

Jan. 2020 - Jan. 2022

Front Desk Receptionist

Crieff Hydro Hotel and ResortFront Desk Receptionist

Jun. 2018 - Feb. 2020Crieff, Escocia, Reino Unido

cajera administrativa

Quesos del Principado de Asturias S.L. - Crivencar - Tierra Astur Sidrerías cajera administrativa

May. 2016 - Jun. 2018

Requests

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Travel & Admin Services

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