Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Chief Executive Officer
Litearthacht PartnersChief Executive Officer
Aug. 2024Trenton, New Jersey, United StatesEducational Consulting for schools and districts in Literacy Improvement.
Vice President of New Growth and Strategic Accounts
Project Lead The WayVice President of New Growth and Strategic Accounts
Aug. 2023 - Jun. 2024Managed and coached three teams: a team of 8 Sales Professionals focused on white space sales, a team of 10 responsible for the retention and expansion of 75 strategic districts, and a team of one directed to bring to market two new product lines. Developed and implemented processes to monitor and manage new product line sales. Attained a record renewal rate of 127% in Strategic Accounts due to upsell success. Generated and maintained opportunities at 3X goal and averaged a 50% close rate across all teams. Coached teams through territory and event planning to leverage connections towards brand awareness and growth.
Member
ChiefMember
Dec. 2022 - Jan. 2024
Vice President, Implementation Services
Learning AllyVice President, Implementation Services
Sep. 2022 - May. 2023Princeton, New Jersey, United States• Managed and coached a team of over fifty Customer Success Managers and Professional Learning Facilitators. • Developed and implemented processes to monitor and manage usage in over 21,000 Schools. • Attained a record renewal rate of 93%, 7% higher than industry average. • Generated opportunities for over five million dollars of upsell revenue. • Delivered a 312% revenue expansion rate. • Increased customer usage by 37%.
National Director, Implementation Services
Learning AllyNational Director, Implementation Services
Jul. 2021 - Sep. 2022
Director of School Success, Professional Learning Services and Interim East Region
Learning AllyDirector of School Success, Professional Learning Services and Interim East Region
Feb. 2020 - Jul. 2021
Senior Director of Professional Services
FlocabularySenior Director of Professional Services
Dec. 2018 - Dec. 2019• Attained $9 million book of renewal business. • Mentored team of 25 District Strategy Consultants and Customer Success Managers to support successful, global implementations of Flocabulary and Nearpod. • Supported Sales through strategic collaborations generating $2 million in upsell revenue.
Regional Services Director
EdmentumRegional Services Director
Apr. 2018 - Nov. 2018Northeast and East Central Regions• Built, developed and coached a diverse team of 15 Implementation Consultants to support over 4500 across two regions. • Developed team professional development opportunities and processes.
Head of Implementation
Age of Learning, Inc. / ABCmouse.comHead of Implementation
Apr. 2016 - Apr. 2018• Founded Customer Success and Professional Learning Services of ABCMouse for Schools. • Educated larger organization on School/District customer needs leading to the development of research-based usage guidelines. reporting, and dashboards. • Pioneered use of the program for instructional purposes within the classrooms of 150 schools around the world. • Built a team of 10 diverse trainers and account managers. • Supported Sales through strategic collaborations generating $2.5 million in revenue the first year.
RVP of Implementation New York and New England
Achieve3000RVP of Implementation New York and New England
Sep. 2012 - Apr. 2016• Led team of 25 Curriculum and Instruction Managers to deliver high quality professional learning sessions for adult learners as well as ongoing account management • Increased regional usage by over 10%; renewals by 15%. • Supported sales in strategic efforts to drive district-wide upsells in 25 accounts.
Director of Implementation and Training
Lexia LearningDirector of Implementation and Training
Jan. 2010 - Dec. 2012• Created and managed the company's first Professional Services department. • Increased teacher logins to data management system 40% in one year. • Authored presentations, training guides, asynchronous and synchronous materials to standardize messaging and certify training staff. • Presented data of rising student achievement at ASCD and TCEA conferences. • Trained sales in the selling of professional development generating large district engagements and over $2 million in revenue.
Executive Director
Voyager Sopris LearningExecutive Director
Jan. 2008 - Dec. 2010Coached team to achieving renewal rates of over 92% and meeting sales goals.
Senior Associate - Literacy Specialist
America's ChoiceSenior Associate - Literacy Specialist
Jan. 2003 - Dec. 2008Led Literacy projects in large urban districts of the Northeast and Midwest.
Teacher
Charles E. Shea High SchoolTeacher
Jan. 2001 - Dec. 2003
Counselor
University of Maryland, College ParkCounselor
Jan. 1998 - Dec. 2001
Teacher
Governor Thomas Johnson High SchoolTeacher
Jan. 1996 - Dec. 1998
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
📝
Get Recommended to New Customers
👋
Connect with Like-Minded People
💸
Raise Capital
🚀
Find a side project
😎
Reach Top Niche Experts
⚡
Find Jobs on a Hidden Market
💼
Find a Perfect Co-Founder
🙌
Find a Trusted Mentor
🤝
Hire Top Global Professionals
See more people like Dawn on Intch
Sales & BizDev
367687 people
16
Program Manager @ DISH Network
15
Human Resources @ UB Greensfelder
15
Principal Consultant @ Marketing Endeavors Strategic Consulting
Sales & BizDevCustomer Success Manager
87115 people
15
Chief Marketing Officer @ Kahana
19
Operations Manager @ Springs Rejuvenation
17
Owner @ Victoria’s VA Hub