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Work Background
Office Administrator at Body Worn Cameras, a division of Starbase Telecoms
Starbase TelecomsOffice Administrator at Body Worn Cameras, a division of Starbase Telecoms
Mar. 2017Kelvin, SandtonGeneral administration and filing, sent quotes. Stock takes on weekly basis, as well as annual year end stock take. Monitor mails and respond to client quarries. Contact suppliers with regards to stock and ETA’s. Invoice out stock. Contact Currier Company with regards to parcels. Updating system with regards to sales, pricing and orders on daily, weekly and monthly basis. Coordinating the repairs process. Contacting clients with regards to quotes and approvals. Keeping suppliers updated with regards to quotes and orders. Planning of Driver’s day and weeks delivers and collections. Cold calling and telling clients about new products.
Sales Support
Omega DigitalSales Support
Dec. 2014 - Aug. 2016Johannesburg Area, South AfricaGeneral overview support sales, Sales Manager and pre-sales teams with all required administration as well as coordination functions responsible in the sales cycle from inception to delivery to ensure that the sales targets are achieved. Communication with clients on orders and quotes. Order statuary for sales team. General administration and filing. Coordinating tender process. Updating spreadsheets with regards to delivered and installation with other departments.
System Administrator
Equal Career Services for Jaguar Land Rover South Africa and Sub SaharaSystem Administrator
Apr. 2012 - Oct. 2014- Administered the training the admin side of the training web site. - Loaded training dates and courses, students, classroom as well as online training. - Reset all passwords and courses. - Sent out training bulletins to all dealerships management teams. - Daily weekly and monthly reports internal as well as external. - General admin duties such as, filling, sending certificates out via courier and keeping track of tracking numbers, emails, spread sheets and all registers for delegates as well as trainers. - Trained new Users - Maintained on training equipment and booked classroom events as well as first aider.
Helpdesk & Licensing Administrator
Eqstra Fleet ManagementHelpdesk & Licensing Administrator
Apr. 2009 - Nov. 2011Edenvale JHB- Administrator would get a monthly report on what to renew would make out a cheque and sent to the authorizes to issue the disk and will send back to Administrator. - Administrator will then update the system and send the disk out to the clients, with drivers or using courier to sent the disks to the client9 keeping track of waybill numbers and dates). - The client will send the confirmation that they got the disk back to the Administrator and Administrator will then scan it on to the system for record peruses. - Duplicate will be handled in the same manner. - Duplicate registration will take a few days longer. - Records on cheque’s will need to be kept safe in case of audits. - Bill any extra’s back to the client like number plates and duplicates. - Car rentals the clients will send a request for a car rental to Administrator. - Administrator will contact suppliers to book the rental for the client, and send the client the reservation number. - Bill the client for the rental and any damages or fines that may have happened at the time of the rental. - Fuel cards, to order the cards from the suppliers, as soon as received they are to send to the client. - All fuel cards are to be hand delivered to the client. - Call bank in an case of transactions not going through or not working to find out what the holdup is as well as Hotlisting of cards.
Terminations Administrator
Eqstra Fleet ManagementTerminations Administrator
Dec. 2008 - Apr. 2009Edenvale JBH- Managed all vehicle collections at termination of contract by, receive collection request from client. - Pulled the unit files and document is in the file. If not in the file request a duplicate needs to be ordered. - Arranged with the collection advisors and or the collection agent for the vehicles to be collected and taken to the disposal agent. - Received vehicle condition report from the collection advisor and or collection agent after collection and capture the details onto the system and ensure that the upload of condition reports and vehicle photographs is sent to the customer by the collection agent. - Ensured that all documentation is filed in the unit file and scanned on the production system. - Maintain terminated collected units on the system by, captured all details to terminate unit on the production system. - Raised invoice to deposal agent. - General filling and emails to be kept up to date.
Sales Administrator
Eqstra Fleet ManagementSales Administrator
Apr. 2008 - Nov. 2008Edenvale JHB- Assisted with various administrative duties in sales department including quotations, administrator will receive a quotation request from a customer / sales executive via CRM call logging system to generate quotations. - If customer accepts the Quotation, the coordinator will accept the quotation on the system and send the confirmation of renting to the customer for signing. - Administrator to handle all customers queries and follows up on all requests from customers. - Administrator to ensure that all new information on customers is updated at all times on the systems. - Administrator to print and email variance reports to their Sales Executive for each appointment send to client. - Ensured special arrangements are captured onto the Phoenix and CRM systems and all settlement, early termination penalties and excess kilometer charges are processed accordingly on the system and forwarded to the customer within the expected turnaround times. - Ensure that all restructures are processed accordingly on the system and forwarded to the customer within the specified times. - General filling and emails to be kept up to date.

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Suné van der Westhuizen: Admin Support or Client Services
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