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Work Background
WorkdayProduct Manager
Mar. 2024Dublin, County Dublin, Ireland
MetaProduct Manager
Jan. 2022 - Aug. 2023London, England, United Kingdom- Led the launch strategy for WhatsApp on Mac Native Apple Silicon Support and initial development strategy for Whatsapp on iPad.
- Led the execution of latest lauch readiness phase for WhatsApp on Mac Native Apple Silicon Support.
- Shipped Live-chat for customer support for Facebook users on iOS and web, which allows the users who lost access to their account connect with the customer support agents for their account recovery.
MetaProduct Operations Program Manager
Dec. 2018 - Dec. 2021Dublin, County Dublin, Ireland
Lawrence UniversityAssistant Director of Research Administration
Mar. 2018 - Oct. 2018Appleton, Wisconsin.• Processes institutional data (collecting, cleaning, recoding, organizing, extracting, analyzing, and summarizing data) for internal use, consortia use (i.e., HEDS, ACM, WAICU), external surveys (e.g. U.S. News and World Report) and government compliance reporting (e.g. IPEDS, NCAA)
• Prepares and disseminates a variety of regular and ad hoc reports and publications (i.e., College Profile, Fact Book, and consortia/state/federal reports) • Responds to time-critical internal and external ad hoc requests for institutional information and analyses • Develops, administers, and manages surveys; prepares reports from internal surveys (e.g. climate, trustees)
• Assists in the process for administering and analyzing Tenure, Promotion, and Reappointment reviews • Coordinates the University’s participation in national surveys (i.e., CIRP, NSSE, NCHA) • Conducts qualitative research using focus groups, content analysis, and other qualitative methodologies
• Supports grant development by assisting with writing and reporting, conducting research, and preparing and maintaining documentation
• Supports the coordination and implementation of evaluation, accreditation and assessment activities related to the Strategic Plan
• Contributes to enrollment management coordination and analysis
• Represents the Office of Research Administration at meetings, conferences, and workshops in the absence of the Director
Belmark AssociatesManager
Jun. 2017 - Dec. 2017Janesville/Beloit, Wisconsin Area• Managed a team of 9 students to conduct and analyze 600 customer interviews to create an economic impact report for the Beloit Farmers Market • Worked with Beloit Professional Baseball Association Board of Directors to create a data dashboard, a presentation and a business plan for constructing a new Beloit Snappers minor league baseball stadium
• Initiated and conducted field research for Juiced! Company; produced analysis of competitors’ cold-pressed juices, packaging, pricing and market penetration; offered strategic plan to increase sales
Kerry GroupMarket Research and Consumer Insights Intern
Aug. 2016 - May. 2017Janesville/Beloit, Wisconsin Area• Collected and synthesized market trends and consumer insights from diverse primary and secondary research studies
• Presented findings on a broad range of quantitative and qualitative research
• Identified and measured market opportunities to understand trends and target clientele across multiple industries, with a focus in the beverage industry
• Examined Natural Channel and Specialty Gourmet Channel data from SPINS retail measurement service to analyze sale volumes of major gourmet grocery chains in different regions • Analyzed minority millennial families’ palate-personas for the Kerry Taste and Nutrition Discovery Center to understand needs and market trends • Introduced Myanmar as an emerging flavor profile market to target clients and meet company goals
Beloit CollegeResearch Assistant
Mar. 2016 - May. 2017Janesville/Beloit, Wisconsin Area• Designed a survey about entrepreneurship for the students, staffs and faculty
• Interviewed administrative staff, students, and faculty for entrepreneurial attitudes, skills, and activities
• Analyzed quantitative and qualitative data and shared the findings in a report summarizing Beloit College’s entrepreneurial status
Beloit CollegeSenior Data Analyst Intern
Jan. 2016 - Dec. 2017Janesville/Beloit, Wisconsin Area• Investigated data and delivered key information to editors of College Guides for prospective students in the Princeton Review, US News, World Reports, and others • Compiled data and produced analysis for the Summary of the Institutional Health, given to the Board of Trustees to make institutional management decisions
• Supported institutional partners with regression analysis examining the relationship between US News and World Report’s ranking and average tuition revenue • Assisted the Director of Strategic Research and Planning by visualizing institutional data for the Beloit College Fact Book
• Led and trained junior data analysts to take on several projects concerning reporting to national data consortiums and student retention
Greater Beloit Chamber of CommerceMarket Research and Public Relations Intern
Jan. 2016 - Apr. 2016Janesville/Beloit, Wisconsin Area• Profiled 150 companies in the Rock County area to help job seekers
• Wrote press releases, managed the Facebook accounts, and helped Chamber news reach more than 800 people
• Wrote “10 reasons Why You Should Do Business in Beloit”
Peace CorpsSite Development Intern
Jul. 2015 - Aug. 2015Yangon, Myanmar• Produced Market Basket Survey to determine the Peace Corps Volunteer Living Allowance in Myanmar • Arranged the meetings of the Head Professors in Universities with Peace Corps Myanmar Staffs
• Coordinated Site Development for the Volunteer Training
Peace CorpsData Archiving Intern
May. 2015 - Jul. 2015Washington D.C. Metro Area• Co-authored the Myanmar Welcome Book for Peace Corps Volunteers • Completed archiving all the files from the suspended Peace Corps Azerbaijan and registered them in the Archives and Records Centers Information System
• Collected Data for Questionnaires using DOVE (Database of Volunteer Experience)
• Assisted the volunteers having problems filling information on DOVE and resolved those problems • Reviewed and assisted in Volunteers' Visa Applications
Beloit CollegeInternational Ambassador
Aug. 2014 - Aug. 2015Beloit, Wisconsin• Served as orientation leader for international student orientation and assisted over 500 students.
Beloit CollegeOffice Assistant
Aug. 2014 - May. 2015Office of International Education• Assisted in planning events for the international education events
• Conducted the research for the international student orientation programs
• Filled the data of international students and study abroad programs
Myanmar Minerva Education CentreResearch Assistant
Jun. 2014 - Aug. 2014Yangon, Myanmar.• Collected data about ethnic conflicts and prepared it for research use
• Served as a translator for visiting researchers in the field
• Coordinated seminars, talks, and classroom events
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