Sanja Martinovic

HRBP, People Operations

Office AdministratorOffice AssistantExecutive AssistantPersonal AssistantAdministrative AssistantAssistantCustomer Care SpecialistChat SupportHelp Desk SupportCustomer ServiceHR consultantAdministrative SpecialistEvent ProducerPR ManagerMarketingHRRecruiterHR GeneralistHR Business Partner

HR Business Partner with proven experience in scaling people operations and supporting global teams. Skilled in recruitment, employee engagement, and HR strategy, with a strong track record of delivering measurable results. Key achievements include reducing time-to-hire to 29 days and increasing employee engagement (eNPS) from 40 to 55 through data-driven initiatives. I bring a structured, business-oriented approach to HR while maintaining a strong focus on culture, inclusion, and employee well-being. In addition to my HR background, I bring hands-on experience in customer support, managing up to 70 customer tickets per day, troubleshooting issues, and ensuring timely, high-quality resolution in a fast-paced environment. This has strengthened my communication, problem-solving, and stakeholder management skills. I also have strong experience in event planning and coordination, including organizing multi-day corporate events for large groups with international travel logistics. Earlier in my career, I worked in PR for international music festivals, including EXIT Festival, as well as serving as a PR Manager for a local music festival - leading communication efforts and increasing event visibility through media relations and campaign coordination. Open to part-time roles where I can support growing teams, optimize HR and operational processes, and contribute to a positive, high-performing work environment.

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