ISTESenior Program Manager, ISTE U
Nov. 2024 - Jul. 2025• Strategy, design, and implementation for a portfolio of online professional learning courses serving thousands of K–12 educators annually. • Drove product innovation by applying learning sciences, UX principles, and Transformational Learning frameworks to course design. • Collaborated with marketing, sales, grants, and technical teams to deliver programs that meet enrollment, engagement, and revenue goals. • Analyzed learner feedback and engagement data to optimize content, improve user experience, and maintain completion rates above industry averages. • Managed relationships with external partners to expand program reach and content offerings. Key Highlights: • Managed a portfolio of 23 professional development courses with an average 88% high-confidence skill achievement and 4.24/5 satisfaction rating. • Led the development of AI-focused educator training, driving a 63% immediate-to-near-term implementation rate among participants.