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Work Background
Tennessee Technological UniversityAdministrative Assistant - Federal Aid Processor
Feb. 2019 - Feb. 2020Verified and documented, according to federal, state, and institutional guidelines, data submitted by students on the Free Application for Federal Student Aid. Examined aid applications to determine whether or not any additional documents needed to be requested to resolve inconsistencies between federal aid application, and previously submitted documents such as tax return, worksheets, low income forms, and federal need analyses. Advised and assisted students in successful completion of initial aid applications and subsequent processes. Advisement was in person, by phone, and electronic communication. Entered into institutional Student Information System (SIS) data elements from the verification documents and coded receipt of documents with correct coding to ensure full compliance and student notification via the Eagle Online system.
Patterson PropertiesBookkeeper and Property Manager
Jul. 2015 - Feb. 2023Cookeville, Tennessee, United StatesFull-charge bookkeeping and lease administration for 8 separate properties. Screening residential applications from potential tenants to select the best fit for occupancy. Addressing tenant concerns and complaints relating to properties. Arranging for service providers and contractors to complete repairs and updates needed for residences. Scheduling and conducting tours of vacant properties to potential renters.
Pacesetters Inc.Direct Support Professional
Nov. 2007 - Feb. 2016Cookeville, TNProvided daily care assistance for disabled individuals, administered medication, escorted individuals to participate in leisure and community activities, tracked nutritional intake, and used an internal communication system to type notes describing the day’s activities, track behaviors, and describe any relevant information pertaining to the day.
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