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Work Background
PIERCAN Quality Control Supervisor
May. 2023 - May. 2025San Marcos, California, United StatesLed cross-shift teams and ensured ISO and CE compliance across all inspection processes.
Interfaced with client auditors, communicated standards, and built confidence in product quality.
Oversaw training and development pathways for all department staff.
Applied risk assessment techniques and facilitated data-informed decisions.
PIERCAN Quality Control Inspector Lead
May. 2022 - May. 2023San Marcos, California, United StatesManaged inspection workflows and coached team members on quality assurance practices.
Communicated effectively with operations teams to resolve discrepancies and maintain compliance.
Partner with Customers to provide the best solutions to their requirements and specifications to develop, manufacture and commercialize high value-added elastomeric products. Provide the highest level of customer service by providing our customers with high quality products and on time deliveries. Partner with our customers to both define and solve their problems with innovative products and solutions in a timely manner.
PIERCAN Quality Control Tech Lead
Jun. 2020 - May. 2022San Marcos, California, United StatesConducted visual and mechanical inspections of specialty gloves and composite materials.
Created reference documents to support technical team understanding of production requirements.
EOS FitnessFront Desk Representative
May. 2017 - Nov. 2019Encinitas, CaliforniaAt Eos Fitness we monitor entry control and enforce facility policies. Perform quality customer service at the Front Desk by welcoming members, encouraging programs participation, and confidently answering questions. Operate POS cashier register that accepted cash, credit cards, checks and member credit. Respond to risk management incidents.
MiraCosta CollegeInstructional Assistant
Aug. 2016 - May. 2022Oceanside, CaliforniaAt Miracosta we offer students a variety of learning opportunities to achieve proficiency in the English language. We tutor students individually or in groups, reinforcing or following up on instructions provided by the instructor; explain concepts, principles and vocabulary to students. We deliver diverse array of learning strategies to achieve personal, academic, vocational, and or civic goals. By performing clerical and recording keeping duties, recording test scores and grades and preparing monthly reports to stayed updated with student profess. I administer and/or assist in the testing of students and in the scoring of tests; assist in the enrollment and placement of students into classes. Overall, we provide outreach and education to students and the general public on information related to career development and employment opportunities, as well as assist instructor to organize and implement lessons.
Horizon Professional Window Cleaning, Inc.Window Cleaner
May. 2016 - Aug. 2017Greater San Diego AreaAt Horizon Professional Window Cleaning we specialize in both residential and commercial window cleaning in San Diego. Horizon Professional Window Cleaning now services residential and commercial customers all over San Diego County and Southern California. Our volume of work includes everything from custom residential homes to business store fronts, older historic buildings, large commercial and high rise buildings. We pride ourselves in delivering outstanding work ethic teamed with personable customer service skills and a vast level of experience. Over the years the Horizon Professional Window Cleaning team has earned loyalty and trust of many repeat San Diego customers. It is extremely important to us that each customer is completely satisfied with our services and we guarantee the work our company does.
Sonoma State UniversityReservations and Scheduling Coordinator
Oct. 2014 - Oct. 2015Rohnert Park, CaliforniaAs the reservations and scheduling student coordinator I coordinate Rec Center scheduling and facility reservations for meetings, activities, and events between user groups, Campus Rec Programmers, and Conferences and Events (CES). I assist in providing safe and responsible operations and usage of Recreation Center facilities. Coordinate and/or provide identified event needs for user group events in the Recreation Center(e.g., set-up and take-down flow, in-house equipment usage, additional staffing). While conducting excellent customer service with all reservation requests, we also create a weekly agenda for staff members to be aware of what events and/or programs are going on that week. We use Resource 25 (R25) to input and organize reservations. We have to determine the compatibility of each reservation request in relation to building policies and procedures and the Campus Recreation mission. I help by facilitating all communications regarding event details and charges (pre, during, post event) in a timely manner. As well as give updated policies and procedures regarding Recreation Center reservations and scheduling. And finally attend and participate in weekly programmers meetings, component meetings, trainings and retreats.
Sonoma State UniversityBuilding Supervisor
Aug. 2012 - Dec. 2016Rohnert Park, CaliforniaAs a building supervisor for the recreation center we are to supervise, mentor, and train the Front Desk Staff in program information, sign ups, customer service, P.O.S. applications, and end of shift can handling procedures. Ensure participants safety by monitoring the building for potential risk management incidents and enforcing facility policies. Maintain working knowledge of risk management response procedures and act as a first responder in a risk management incident. Complete operation reports and facility checklists for: employee violations, incident reports, maintenance work orders, cleaning duties, and opening/closing checklists. Perform building sustainability tours and hourly participant counts.
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