Amanda Hamilton

Chief Information / Technology/ Transformation Officer

AssistantTechnical Support AgentCall CenterProject CoordinatorMarketingHRBusiness OwnerCopywritingTheaterEntertainmentPoetryLiteratureEducationComputer engineerEngineerActor📝 Influencer or BloggerInvestor & VCMedicalITC-level ExecutiveConsultingSystem ArchitectSystem AnalystQA EngineerProduct ManagerProject ManagerTech SupportExecutive CoachCustomer ServiceHelp Desk SupportCustomer Success ManagerCase ManagerClient Relations SpecialistChat SupportLive ChatCustomer Care SpecialistCustomer Retention SpecialistService Quality ManagerComplaint Resolution SpecialistBusiness AnalystAdvisorCTOData EntryData Entry Specialist

An internationally-experienced technology leader with a successful background in healthcare, restaurant, retail, professional services, commercial & global corporate sectors. Engagement experience at shareholder and board level for internal and external stakeholders, with a successful track record in delivering strategic change. Commercially-aware, and customer facing with a broad range of IT and project management experience including; digital transformation, software development, cloud and hybrid transitions, automation, data science, and managing corporate IT services. Experience of large program and portfolio management, driving change and adoption, digital transformation, ERP design and deployment, IT service transition, IT strategies, technology roadmaps, enterprise architecture, software development, outsourcing services, retail systems management, healthcare and patient record systems, disaster recovery and cyber security, information governance and regulatory compliance, vendor and outsourcing deals, upgrades & post-acquisition systems migration. Effectively delivering business value and ROI through use of emerging technology. AGILE, PRINCE2, & ITIL qualified, with strong experience of applying best practice frameworks and methods.

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