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Work Background
Capital OneRisk Management Specialist
Jun. 2022United States
Capital OneAVP, Specialty Client Service
Jul. 2016 - Jun. 2022Trusted Advisor: Leveraged 15+ years of expertise to manage high-value client portfolios, delivering personalized and innovative solutions that drive growth and retention while consistently exceeding customer satisfaction and maintaining unparalleled service quality.
Client-Focused Startegist - skilled in driving Know Your Customer (KYC) compliance, seamless onboarding and strong retention.
Subject Matter Expert (SME): Acted as a go to expert in Commercial & Specialty banking solutions that strenghten Customer RelationshipManagement (CRM) , lending, risk mitigation, regulatory adherence, operational soundness, team mentorship to elevate and reinforce service standards.
Capital OneSr. Associate, AVP - Energy Banking
Feb. 2014 - Jul. 2016Houston, Texas Area
Capital OnePrivate Banking Associate
Feb. 2010 - Feb. 2014McLean,VA
Capital OneProduct Implementation Coordinator /Online Banking Administrator
Jul. 2005 - Feb. 2010
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