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Work Background
EF Education FirstSalesforce Developer
Dec. 2023
KantoxSalesforce Developer
Nov. 2020 - Nov. 2023Barcelona, Catalonia, Spain• Developed and implemented Salesforce solutions using Apex and Lightning framework to streamline business processes.
• Integrated Salesforce with external web services for seamless data synchronization and improved data accuracy.
• Collaborated with third-party tools to enhance business processes and increase efficiency.
• Ensured adherence to Salesforce best practices in solution development to maintain system integrity and performance.
AtosSalesforce Developer
Aug. 2017 - Dec. 2020Romania• Developed Customer Community and integrated Salesforce with SAP for seamless operations.
• Implemented various classes and triggers in Apex, including Batch Apex and Schedule Apex.
• Created detailed technical specifications and effectively communicated complex information to stakeholders.
Indecomm Global ServicesSenior Software Engineer
Jul. 2016 - Jul. 2017Bangalore• Provide end-user support, Password reset, Creation of new user, Creation of Profile and assigned permission set.
• Everyday practice of SCRUM methodology to deliver in time and best understanding of Project.
• Take care for the Schedule Apex, Batch Apex, and Triggers.
• Field Mappings and create a Validation rule.
• Simple Object Access Protocol (SOAP) integration. Consume RAC/ViewPoint WSDL file into Salesforce enterprise organization. • Maintain user roles and profiles, security settings, access settings etc. Create and manage formulas, custom workflow, and approval processes.
• Created and modified Standard and Custom Reports, Record Types and Dashboards and debug errors.
• Maintain incoming data and their connections with Informatica Cloud.
• Best practice for system maintenance, configuration, testing, Web Services, etc.
Verint-SystemsSalesforce Administrator
Feb. 2016 - Jul. 2016Bengaluru Area, India• Configure and customize FinancialForce profiles and roles
• Generate quotes, customized reports and dashboards
• Provide training and technical support for new and existing users
• Maintain integration with Pardot marketing automation system
• Evaluate and implement integrated third party applications
• Create and update Apex, VisualForce, and Triggers
• Manage software upgrade, testing, and documentation processes
WiproAssociate Software Engineer
Apr. 2013 - Feb. 2016Hyderabad Area, India• Production Support to the managed package applications.
Atos InternationalAssociate Engineer
Nov. 2009 - Dec. 2012Bangalore• Maintained user account database for BE Base KPNG Project
• Managed password reset for AONL
HP Open View, Expert Desk, Checkbox Survey, Putty
USD6, EMC2, ITIL (V3), PQE Module 3, KMOB
Wifi for HumanityTest Analyst
Jul. 2008 - Aug. 2009Budapest, Hungary• Provided support to resolve customer cases and achieve SLAs
• Designed test cases from business and functional specifications Technologies: UBIQUE Network, MikroTik router configuration
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