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Work Background
SERVPRO of Burlingame, MillbraeBusiness Development Manager
Jul. 2024Burlingame, California, United States-Executed daily business development activities, including client visits, presentations, and follow-ups to strengthen relationships and drive referrals.
-Developed and implemented customer connection strategies and objectives, including referral generation and client appreciation initiatives to foster long-term partnerships.
-Coordinated marketing, entertainment, and educational events for clients, while actively engaging in professional associations to support business growth.
-Documented progress and prepared daily reports, maintaining regular debriefs with management to ensure alignment with business objectives.
ROSEROCKTRADING INCCustomer Relations Manager
Jan. 2021 - Nov. 2023Los Angeles, California, United States-Managed and optimized Airbnb and Booking.com accounts, achieving growth in property bookings.
-Collaborated with cross-functional teams to ensure seamless communication and resolution of client issues.
-Managed a successful cleaning team, improving property cleanliness and customer satisfaction.
-Coordinated seamless check-ins, providing guests with a positive arrival experience and ensuring their needs were met.
-Led unit upgrades, increasing guest satisfaction ratings of our service offerings to better upsell to clients end-to-end recruitment processes, sourcing and hiring for various departments.
-Mentored and coached new hires
SEEKRZAssistant Digital Marketing Manager
Jan. 2021 - Dec. 2021Los Angeles, California, United States- Planned, directed, and shoot the content for the brand’s social media at partner stores.
-Assisted my manager with copywriting, content creation, and edited for social media.
-Featured in brand photoshoots and videos, contributed to the visual representation of the brand.
Envirokare.IncAssistant Business Development Manager
Jan. 2019 - Dec. 2021Orange County, California, United States-Managed successful meetings with potential buyers and investors.
-Built and maintained strong relationships with key stakeholders, showcasing convincing communication and negotiation skills.
-Developed effective presentations and suggestions.
TürkTraktörManufacturing Engineering
Jan. 2016 - Dec. 2017Turkey-Comprehensive training in engine assembly preparation.
-Skillfully crafted a production layout drawing using AutoCAD.
-Analyzed manufacturing and quality control processes.
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