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Work Background
Aramark Sports + EntertainmentPremium Administrator - US Bank Stadium
Oct. 2025United States
Four Seasons Hotels and ResortsManager - Riva Terrace & Nordic Village
Nov. 2023 - May. 2025Minneapolis, Minnesota, United States
Aramark Sports + EntertainmentSuites Manager - US Bank Stadium
Sep. 2022 - Nov. 2023US Bank Stadium
Delaware NorthSuites Coordinator - Allianz Field
Feb. 2019 - Sep. 2022St. Paul, Minnesota• Member of the small management team that opened the Inaugural Season of MN United Field Club (MNUFC) at Allianz Field. • Oversees the end-to-end process of operating 22 premium suites on the suite level while maintaining professional relationships with high end clients and their guests. • Created and implemented a training program along with positional handbooks for 4 different catering departments. • Worked in tandem with numerous front office staff from the Minnesota United team to successfully execute game day hospitality in the Premium Suite level. • Handles all logistics of game day including client relationships, staffing and training, game day sales management. • Oversees weekly and monthly P&L for the Premium Suites department along with forecasting reporting. • Works closely with revenue manager to optimize revenue reporting in the suite level to align with short and long term goals. • Hired the entire team of supervisors and associates prior to stadium opening along with holding job fairs throughout the season to support the growing business. • Managed a team of 25 direct reports; Processing payroll weekly, continuous training, coaching, and team development throughout the first 12 months the stadium was open. • Traveled to other venues in the company across the US for support help.
TargetGrocery Team Lead
Jan. 2016 - Jan. 2019Chanhassen, Minnesota, United States• Directly responsible for the hiring, training, and performance coaching of 20 plus team members. • Oversaw day-to-day coordination of food processes from truck to shelf. • Coordination and communication with all store vendors to ensure proper in-stocks and product timing to meet Target standards. • Accountable for ensuring food product is fresh, in-stock, signed and labeled correctly. • Maintained back of house in-stocks to prevent company loss, ordering of fresh produce, and food safety product presentation to drive guest satisfaction. • Oversaw Minnesota Department of Agriculture food safety compliance checks. • Oversaw the day-to-day operations of Starbucks ensuring both Target and Starbucks compliance standards were met. • Placed weekly and monthly product orders to ensure the Starbucks and Target Café were always stocked and compliant. • Managed monthly and quarterly inventory of all grocery, Starbucks, and Café areas. • Maintained a top 5 Starbucks guest satisfaction store in the district from Jan 2017- Jan 2019. • Grew grocery and Starbucks sales continuously post remodel from 2018 through the rest of employment.
TargetGuest Service Team Lead
Jan. 2013 - Jan. 2016Chanhassen, Minnesota, United States• Directly responsible for the hiring, training, and performance coaching of 30-50 team members. • Weekly schedule writing for the front end to create fast and friction-less experiences for guests. • Processed all time off and vacation requests to align with business needs. • Worked directly with district and store managers to achieve company set standards and goals and ensured my team reached those goals. • Able to think quickly on the spot to solve guest questions or equipment failure to ensure a smooth guest experience.
American GirlAssociate
May. 2010 - Sep. 2013Mall of America
TargetStarbucks Barista
Jan. 2007 - Jan. 2009Minnetonka, Minnesota, United States
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