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Work Background
HiRCoach & Founder
Sep. 2021Sydney, New South Wales, AustraliaI turn people ON Using the transformative power of positive psychology and strengths-based coaching. As an Accredited Strengths Profile Practitioner, Coach and Consultant, I support organisations and individuals in unlocking their hidden potential to increase engagement, performance, and happiness. Alongside my coaching activity, I support organisations as a Consultant, Non-Executive Director and Board Member, focusing on strategic growth, partnership development and talent acquisition, development & employee engagement initiatives. I am always happy to chat about dreams and challenges to understand if I can help.
GradConnectionClient Services Director
Mar. 2020 - Sep. 2021Sydney, New South Wales, AustraliaGradConnection, part of SEEK, is Australia's No.1 for jobs supporting early talent. SEEK operates across 19 countries with exposure to over 4 billion people, positively contributing to people's lives on a global scale. I led a high-performing sales team during significant challenges, focused on driving client satisfaction and expanding the business's market footprint. Achieved pre-pandemic revenue expectations throughout COVID-19.
Built and executed a client services model that supported over 800 corporate clients, improving satisfaction and retention in a competitive market using Salesforce.
Spearheaded the first national virtual careers fair, responding to clients' evolving needs during the pandemic and achieving record participation.
Collaborated closely with marketing and product teams to introduce new service offerings that addressed client demands and enhanced market presence.
Developed and hosted a webinar-based content strategy for improved client engagement and education.
Love KitchenFoodie
Aug. 2019 - Mar. 2020Byron Bay NSWBased in Byron Bay creating pop-up vegan dining experiences, consulting to three food businesses and studying for a Diploma in Vegan Nutrition.
Pokolbin PrideFounder
Apr. 2016 - May. 2018Hunter Valley NSWPokolbin Pride, a community festival with more than 1000 attendees, was established as a safe place for the local LGBTQIA+ community and broadcasted to the rest of Australia that the Hunter Valley was ready for same-sex weddings.
Love KitchenGeneral Manager & Owner
Jul. 2015 - Jul. 2019Hunter Valley NSW16 staff serving more than 1200 diners a week. The venture started as Nanna Kerr's Kitchen and Kerr's Organic then rebranded to Love Kitchen in 2018 to prepare for sale in July 2019.
Big Red Group (BRG)Sales Lead & Employee Engagement Specialist
Feb. 2014 - Jun. 2015Sydney, Australiaredii.com is an Employee Recognition and Reward SaaS and part of the BIG Red Group; I was responsible for developing our consulting services and best practice model. From 2007 to 2015, corporate revenues grew by 350% across the RedBalloon for Corporate and redii.com businesses.
Cook & KitchenGeneral Manager & Founder
Apr. 2010 - Nov. 2011Sydney, New South Wales, AustraliaHaving raised $200k in seed finance I led a team of 6 to develop an online marketplace for non-perishable artisan food in Australia. We engaged with more than 100 suppliers using an on-consignment business model and outsourced fulfilment partner; 800+ SKUs. Great learning experience and lots of fun.
Big Red Group (BRG)Account Director
May. 2007 - May. 2014Sydney, AustraliaRedBalloon has been a trusted leader in the online retail space since 2001 and is part of the Big Red Group. Working with 65% of the ASX200 and hundreds of other organisations
Web traffic increased more than 1000%
Client roster quadrupled in size
Connectpoint LimitedBusiness Development Manager
Jan. 2006 - Feb. 2007Manchester, United KingdomConnectPoint & Amaze, now consolidated under the listed Hasgrove plc.
Self-EmployedSales And Marketing Consultant
Aug. 2005 - Aug. 2007London, United Kingdom
Red Letter DaysStrategic Development Manager
Apr. 2005 - Dec. 2005London, United KingdomI worked for the business during its start-up between 1990-1994 in supplier liaison, customer service, and event management. I returned as part of the Management team in 2005 during which time the business was restructured and sold.
AvantaBusiness Development Manager
Jan. 2003 - Apr. 2005Manchester, United KingdomAvanta, also known as TNG or Training Network Group, was a public provider of training, apprenticeships, development programs, vocational training, and business support services. It was acquired by PeoplePlus in 2014.
Self-EmployedPolitical & Social Policy Consultant
Jun. 1997 - Sep. 2001London, United KingdomI worked for a variety of organisations including Adam Smith Institute, New Millennium Experience Company, Thoughts for the Millennium and the Institute of Directors. Published various reports and articles on topics including New Labour, youth politics, and the future of Conservatism.
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