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Work Background
Elevate & Accelerate: The Small Business EdgePodcast Host
Dec. 2024Fort Myers, Florida, United StatesThis podcast has been a vision of mine for years—a space to empower entrepreneurs and small business owners to dream big, take action, and achieve extraordinary results. Each episode will unpack the proven strategies behind the Entrepreneurial Impact Solutions (EIS) Blueprint, diving deep into the critical areas that fuel success: vision, people, product, marketing, data, and process.
Florida Gulf Coast MLSDirector of Technology & MLS
Mar. 2024Fort Myers, Florida, United StatesAs Director of Technology and MLS, I have led transformative initiatives to enhance MLS operations, reduce costs, and improve member engagement. A key achievement was launching SWFL TechCon, the largest real estate technology conference on the West Coast of Florida, bringing together industry leaders and innovators. Additionally, I spearheaded the introduction of nine new MLS products within 16 months, driving high adoption rates and increasing agent efficiency. To support ongoing education, I created three specialized training series—MLS Mondays, MLS Express, and Did You Know?—to empower agents with critical technology insights. I led a comprehensive restructuring of the MLS and Technology Department, streamlining operations and optimizing workflows. By establishing Standard Operating Procedures (SOPs) and a Subscriber Support Management System, I enhanced service consistency and response times. To further improve member support, I developed and launched an AI-powered ChatBot, providing instant assistance and increasing operational efficiency. Cost reduction and financial optimization have been central to my role. Through strategic vendor contract renegotiations, I successfully reduced MLS technology costs while enhancing the suite of available tools. Additionally, I identified new revenue opportunities to ensure financial sustainability without compromising service quality. Strengthening MLS compliance and governance, I implemented enhanced data integrity measures and reinforced adherence to fair housing guidelines. By establishing proactive monitoring systems, I improved the resolution process for listing violations, ensuring MLS credibility and trust among members. My leadership continues to drive innovation, efficiency, and value for subscribers.
Novus CatalystChief Consulting Officer
May. 2023United StatesIn today's rapidly changing and complex environments, organizations - be they non-profit entities or realtor associations - face unique challenges. These challenges require expert guidance and strategic thinking to overcome and to propel the organization towards sustainable success. Novus Catalyst, with its extensive industry experience and comprehensive suite of services, stands ready to be that guiding partner. As an accomplished leader in MLS operations and technology, I have a proven track record of driving growth and innovation. I increased the adoption of property technology tools by 23% year-over-year through creative educational programs like the MLS Monday initiative, fostering greater engagement and efficiency. My strategic approach to Broker and Subscriber relations, including personalized office visits and targeted MLS communications, enhanced engagement and service delivery. Additionally, I significantly boosted revenue by 51%, while reducing expenses by 18% through the renegotiation of major contracts. With extensive experience in MLS Rules & Regulations and a strong focus on compliance, I have successfully managed all operational aspects, from contract negotiations to team leadership. My oversight of technology infrastructure ensures robust security, reliability, and performance, delivering value across both MLS and Realtor Association platforms. I bring a results-driven mindset to every facet of MLS leadership, focused on growth, operational efficiency, and innovation.
Dominate In Real Estate PodcastHost
Apr. 2019 - Jan. 2024The podcast for Real Estate Agents looking to dominate in their real estate business, dominate their marketing and dominate in their community.
Florida Real Estate Roundtable podcastCo Host
Mar. 2019 - Jan. 2024Fort Myers, Florida AreaWe discuss everything Real Estate including investing, buying, selling or renting out properties in Florida.
Florida RealtorsDirector
Jan. 2011 - Jan. 2023“The mission of FloridaRealtors® is to advance Florida’s real estate industry by shaping public policy on real property issues; encouraging, promoting and teaching consistent standards for ethical practice and professionalism; and building on the efforts of local Boards/Associations to provide the information and tools members need to succeed.” FloridaRealtors® is the largest trade association in the state with more than 140,000 members. As a member, you’ll enjoy business contacts, networking opportunities, educational offerings, research and legislative representation, programs, services, and tremendous camaraderie. The Association headquarters is located in Orlando, and the legislative Office of Public Policy is located in the heart of Tallahassee. The FloridaRealtors® elected leadership and business management teams share a common goal. Individually, each brings to the table years of expertise in the real estate industry and proven business management skills. As partners, they seek solutions to advance specific public policy issues and meet the needs of the state's REALTOR® community.
Platinum Elite Realty, LLCChief Executive Officer
Jul. 2010 - Aug. 2015Fort Myers, Florida AreaPlatinum Elite Realty is a premier full service Real Estate Brokerage serving Southwest Florida. We offer Residential, Commercial, Property Management, Tenant Placement and Relocation Real Estate services. Platinum Elite Realty is guided by our principle of Red Carpet Service Always and our values of Trust, Integrity, Respect and Empowerment. We pride ourselves on having highly trained and knowledgeable Realtors®, the Right Marketing strategy to get homes sold for the most money and cutting edge Technology that increases efficiencies and effectiveness of the transaction. Platinum Elite Realty is your source for Beach, Lifestyle, Luxury and Waterfront real estate in Fort Myers, Fort Myers Beach, Naples, Bonita Springs, Cape Coral and Punta Gorda Florida. The firm’s cornerstone is customer service, its backbone with over 20 agents, each chosen for outstanding personal accomplishment, exemplary client dedication and discretion, and discerning ethics in the marketing, purchase and sale of estate. Our Southwest Florida Real Estate Professionals provide assistance selling, buying and renting new homes, pre owned homes, townhomes, condos, high rises and apartments. Whether you’re looking to sell your home in Fort Myers, buy your vacation home on Fort Myers Beach or looking for someone to manage your portfolio of income property, we’ve got you covered! Ask one of our Fort Myers Realtors about special new home incentives. If you are looking for a top rated Fort Myers real estate brokerage offering advanced technology and personal concierge customer service, you’ve come to the right place! Our 67 Point Marketing system leads the industry in selling properties for more money and in less time. Our proven technology gets homes 10 times more exposure by aggressively advertising our listings on the internet both nationally and internationally.
Asset Protection AssociatesDirector, Loss Prevention Services
Sep. 2009 - Apr. 2011Working with clients to develop strategic initiatives that will increase profitability through dynamic business solutions. - Develop, review and report on the business development strategy, ensuring strategic objectives are well understood and executed by the team. - Develop, implement and review key asset protection and loss prevention solutions that provide a positive return on investment. - Work with clients to create and execute asset protection and loss prevention initiatives throughout the organization including outcome based auditing, investigative solutions, training, awareness and education. - Develop and lead a cohesive Loss Prevention Team. - Provide leadership, guidance and direction to Loss Prevention field executives and work as a liaison between the clients and our staff.
- Maintain and develop organizational culture, values and reputation with all staff, customers, suppliers and partners.
Leisure American Realty - Jakus Realty TeamBroker Associate & CEO
Mar. 2009 - Jul. 2013Fort Myers, Florida AreaBuilt on a foundation of integrity, vision and concrete connection to luxury residential and commercial communities throughout Southwest Florida, the firm’s cornerstone is customer service, its backbone the over 20 agents, each chosen for outstanding personal accomplishment, exemplary client dedication and discretion, and discerning ethics in the marketing, purchase and sale of estate. Leisure American Realty is your source for Beach, Lifestyle, Luxury and Waterfront real estate in Fort Myers Florida. Our Fort Myers Real Estate Professionals provide assistance selling, buying and renting new homes, pre owned homes, townhomes, condos, high rises and apartments. Whether you’re looking to sell your home in Fort Myers, buy your vacation home on Fort Myers Beach or looking for someone to manage your portfolio of income property, we’ve got you covered! Ask one of our Fort Myers Realtors about special new home incentives. If you are looking for a top rated Fort Myers real estate brokerage offering advanced technology and personal concierge customer service, you’ve come to the right place! Our 67 Point Marketing system leads the industry in selling properties for more money and in less time. Our proven technology gets homes 10 times more exposure by aggressively advertising our listings on the internet both nationally and internationally. We work with buyers and sellers and our team of qualified and highly trained agents are each master negotiators which results in getting the most for our customers.
ProtivitiManager / Consultant
Jan. 2009 - Jun. 2010Providing Loss Prevention solutions and exceptional client service. Conducting loss prevention diagnostics, investigations and consulting for world class organizations.My duties include: ■ carrying out research and data collection
■ conducting analysis
■ interviewing client’s employees, management team and other stakeholders
■ running focus groups and facilitating workshops
■ preparing business proposals/presentations
■ identifying issues and forming hypotheses
■ formulating and implementing recommendations/solutions
■ ensuring the client receives the assistance needed to implement the recommendations/solutions
■ managing projects and preparing staff for projects
■ leading and managing those within the team, including analysts
■ larger leadership role in the management of client relationships
Chico'sCorporate Manager
Jun. 2007 - Jan. 2009Fort Myers, Florida Area
RadioShackDirector
Nov. 2005 - Jun. 2007Fort Worth, Texas
Platinum Edge Solutions, Inc.President & CEO, Business Coach, Peak Performance Strategist, Speaker, Author & Consultant
Mar. 2000 - Mar. 2017Fort Myers, Florida AreaHeadquartered in Fort Myers Florida, Platinum Edge Solutions is a fast growing Business Consulting and Coaching firm with a proven 7 year track record of providing effective Business Coaching and Consulting to both businesses, owners, entrepreneurs and real estate professionals. The customized programs and professional relationships with our clients have catapulted us to become a true “one-stop” consulting and coaching organization. Our full service business model guarantees our clients the results they are looking for. Platinum Edge Solutions provides our clients with an environment focused on personal growth, achievement and a path to pursue peak performance, both individually and as an organization. We offer many programs designed to fill the gaps and enrich you as a leader and your organization as a whole unit. - One on One Executive and Business Coaching for Entrepreneurs and Real Estate Professionals
- Consulting Services – Profit Enhancement, Operational Efficiency, Marketing and Sales programs
- Association Consulting Services - Member experience enhancement, risk management, organizational relevance. - Education Solutions – Technology Training for Real Estate Professionals
- Team Building Solutions – DiSC, Low Ropes and professional interactive games that builds team work
- Start up or re-organizational consulting
Pep BoysDivisional Director
Jan. 1998 - Dec. 2005
Best BuyDistrict Management
Apr. 1992 - Jan. 1997
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