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Work Background
Medical Specialized Interpreter
interpretiaMedical Specialized Interpreter
Jan. 2024PeruI completed intensive and fast-paced training on the Workday and Verint platforms, earning certification as a Customer Service Interpreter (L3) and Medical Specialization Interpreter (L4). I gained experience in ticket creation, problem resolution, and the use of communication software. Developed skills in self-management, effective communication, active listening, and empathy. Knowledgeable in data confidentiality policies. I provide high-quality interpretation services for U.S. establishments, acquiring expertise in various industries, including government programs, medical centers, banking institutions, auto insurance companies, health insurance companies, technical support, law firms, among others.
Sales Agent
CrossOver Comics StoreSales Agent
Dec. 2012 - Dec. 2023Córdoba, Córdoba, ArgentinaCash Handling: Responsible for cash register operations, including processing cash and card transactions. Customer Service: Provided attentive and effective customer service, addressing client needs and inquiries. Direct Sales: Conducted direct sales with a focus on customer satisfaction and retention. Merchandise Reception and Control: Received and inspected merchandise, ensuring accurate inventory. Merchandise Organization and Cataloging: Organized and cataloged merchandise for efficient storage and access. Product Analysis and Positioning: Analyzed and strategically positioned products to optimize sales. Customer Service Planning and Execution: Developed and implemented customer service strategies. Social Media Content Planning, Creation, and Uploading: Planned, created, and managed content for social media platforms. Supply Control and Maintenance: Monitored and maintained inventory of essential supplies. Technological Equipment Maintenance: Maintained and troubleshooted technological equipment to ensure functionality. Payments to Suppliers and Relevant Entities: Managed payments to suppliers and entities essential to company operations. Logistics and Order Distribution within the Country: Coordinated logistics and distribution of orders across the country.
Storage Manager
FelipaStorage Manager
Dec. 2012 - Mar. 2013Cordoba, Cordoba, ArgentinaResponsible for receiving merchandise, stock control of the warehouse, and supply of beverage stock for the bar in a nightclub. In charge of 12 people. Delegation of tasks and logistics for timely distribution to ensure optimal operation of the point of sale.
Nightclub VIP Waiter
MAENightclub VIP Waiter
Dec. 2011 - Mar. 2012Cordoba, Cordoba, ArgentinaDelivered exceptional, personalized service to VIP clients, including notable figures such as Olympic swimmer José Meolans, artist and producer Flavio Mendoza, and the Chandon Marketing executive team. Ensured a premium experience by anticipating customer needs and maintaining high service standards.
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