colombiacoffee.orgExecutive Assistant (EA)
Mar. 2020 - Nov. 2024ColombiaExecutive Assistant to the CEO
(Also known as Chief of Staff – Operations Focus in more strategic settings)
Key Responsibilities:
Calendar & Travel Management: Organize the CEO’s meetings, appointments, and travel logistics—especially between Colombia and the U.S.
Internal Coordination: Act as a liaison between departments (logistics, sales, marketing, and finance) to ensure alignment with the CEO’s priorities.
Retail Client Follow-Up: Assist in maintaining relationships with key U.S. retail clients, ensuring orders, invoices, and delivery timelines are on track.
Import/Export Oversight Support: Help track shipments, documentation, and customs processes to keep operations running smoothly.
Project Management: Support execution of key initiatives (e.g., launching a new product line, expanding retail presence) and track progress.
Presentation & Reporting: Prepare reports, decks, and summaries for internal and external stakeholders, showcasing KPIs, forecasts, and outcomes.
Team Communication & Morale: Help foster a positive, collaborative environment across the Colombia–U.S. team by managing updates and touchpoints.
