Black Press Media GroupTechnical Projects Specialist
Oct. 2016 - Sep. 2017Surrey, British Columbia, CanadaI was engaged to lead a Software as a Service (SaaS) implementation project encompassing hundreds of employees across more than 60 locations in British Columbia (BC), Alberta (AB), Washington (WA), and Alaska (AK). My responsibilities encompassed a wide range of critical activities, including on-site training, technical proficiency enhancement for both personnel and equipment, close collaboration with the IT team to strategize upgrade initiatives, development of comprehensive technical training materials, meticulous documentation of the project's procedural aspects, and the intricate orchestration and oversight of a multifaceted undertaking that held paramount significance to the seamless functioning of websites and printed materials across all Black Press locations.