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Network Power<100 people
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Business Owner
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C-level Executive
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Work Background
McGrath Estate AgentsReal Estate Agent
Feb. 2024Sunshine Coast, Queensland, Australia
Youi InsuranceChange Analyst & Operational Capability And Process Development Coach at Youi Insurance
Mar. 2021 - Feb. 2024Queensland, AustraliaChange Analyst:
Conducting stakeholder assessments, impact assessments, business readiness assessments and business communications for the Risk Transformation Program as part of the Change Management group.
Operational Capability And Process Development Coach:
Company wide communication for process updates across the business as a whole, creating and conducting training and coaching for the Sales, Customer Service, Retention, Claims and Third Party care departments across Youi. Involved in the development of a new learning management platform.
Youi InsuranceWorkplace Capability Consultant
May. 2018 - Jun. 2022Sippy Downs, Queensland, AustraliaResponsible for the training and development of Claims - TP Care staff including process material creation, compliance and adherence.
Youi InsuranceLearning & Development Facilitator
Aug. 2017 - Feb. 2024Sunshine Coast QLD
Youi InsuranceClient Services Advisor
Feb. 2016 - Feb. 2024Sunshine Coast, QLD
Youi InsurancePersonal Assistant
Jan. 2015 - Feb. 2024Queensland, Australia
Youi InsuranceSales Advisor
Feb. 2014 - Feb. 2024
REED PROPERTY GROUP PTY LTDPersonal Assistant
Nov. 2012 - Feb. 2014
SALMAT LIMITEDPersonal Assistant
Oct. 2010 - Nov. 2012
Genesis IT&TReceptionist
Jan. 2009 - Dec. 2009
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