Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Personal BusinessContent Producer
Mar. 2025Sydney, New South Wales, AustraliaAs a Content Producer, I help businesses connect meaningfully with their audience through strategic, story-led content. Depending on the client's needs, I either produce the content myself or develop detailed scripts and creative direction for them to follow. My work includes: - Creating content strategies tailored to each brand’s identity and goals.
- Producing video, visual, and written content — or guiding clients with scripts, shot lists, and content frameworks.
- Collaborating with entrepreneurs, authors, and brands to tell authentic, compelling stories.
- Managing content calendars and campaign planning.
- Using insights and audience data to refine messaging and increase engagement.
- Ensuring all content supports marketing goals like visibility, connection, and sales. I’m passionate about making content that feels human, looks great, and drives real results.
MerivaleBarista
Jul. 2024Coogee, New South Wales, Australia• Coffee Preparation: Craft exceptional coffee beverages with consistency and attention to detail.
• Take-Away Orders: • Manage and confirm take-away orders. • Coordinate with chefs to ensure orders are accurate and ready on time. • Double-check all items and verify allergies or special requests before placing the order.
• Workstation Maintenance: Keep the coffee machine area clean, tidy, and well-organized throughout the day.
• Beverage Variety: Prepare smoothies and fresh juices to meet diverse customer preferences.
• Customer Service: Provide warm and attentive service, ensuring guests feel valued and cared for.
• Team Support: Assist floor staff during busy periods to ensure smooth operations and an excellent customer experience.
Michael's Double BayBarista
Mar. 2023 - Jul. 2024Sydney, New South Wales, Australia• Open the coffee shop from Monday to Friday, ensuring readiness for service by 5:30 AM.
• Prepare the coffee machine, stock supplies, and organize the workstation for smooth operation throughout the day.
• Greet customers warmly as they enter the shop, creating a friendly and inviting atmosphere.
• Handle high volumes of coffee orders efficiently while maintaining quality and consistency.
• Assist customers with menu inquiries, ensuring they have a pleasant experience.
• Place weekly orders for coffee beans, milk, syrups, and other essential supplies for the coffee area.
• Coordinate and restock pastries weekly to maintain fresh offerings.
• Handle salad takeaway orders, confirming accuracy and ensuring timely service for on-the-go customers.
• Cross-check all orders to ensure they meet customer specifications, especially dietary preferences or allergies.
• Keep the coffee machine and preparation area clean and tidy throughout the day.
• Ensure compliance with health and safety standards in all aspects of the role.
• Assist colleagues during busy periods to ensure smooth operations and excellent customer service.
• Contribute to maintaining a positive team environment.
Salt CafeBarista
Jun. 2022 - Mar. 2023Gold Coast, Queensland, Australia• Open the coffee shop from Monday to Friday, ensuring readiness for service by 7:00 AM.
• Prepare the coffee machine, stock supplies, and organize the workstation for smooth operation throughout the day.
• Greet customers warmly as they enter the shop, creating a friendly and inviting atmosphere.
• Handle high volumes of coffee orders efficiently while maintaining quality and consistency.
• Place weekly orders for coffee beans, milk, syrups, and other essential supplies for the coffee area.
• Coordinate and restock pastries weekly to maintain fresh offerings.
• Handle salad takeaway orders, confirming accuracy and ensuring timely service for on-the-go customers.
• Keep the coffee machine and preparation area clean and tidy throughout the day.
• Ensure compliance with health and safety standards in all aspects of the role.
Café Le MondeWaitress
Jan. 2022 - Jul. 2022Noosa, Queensland, Australia• Be responsible for designated sections, ensuring smooth and attentive service for each table. • Open tables by welcoming guests warmly, presenting the menu, and highlighting the specials of the day. • Provide detailed explanations of dishes and drinks, addressing any dietary preferences or questions to ensure a tailored dining experience. • Take orders accurately and coordinate with the kitchen and bar teams for food and beverage preparation. • Manage the pacing of the dining experience by firing courses (entrée, main, dessert) at appropriate intervals for a seamless flow. • Deliver top-tier customer service, ensuring every guest feels valued and attended to throughout their visit. • Respond promptly to guest requests or concerns to exceed their expectations. • Clear tables between courses, maintaining a clean and polished environment. • Reset tables promptly to accommodate the next seating. • Close the restaurant by tidying and preparing the dining area for the next day’s service. • Ensure all stations are restocked and ready for a smooth opening the following day. • Work closely with the kitchen, bar, and fellow waitstaff to ensure consistent service quality. • Support colleagues during busy periods to maintain efficiency and guest satisfaction.
ChurrascoWaitress
Apr. 2019 - Dec. 2021Coogee, New South Wales, Australia• Trained new employees how to meet operational and sales goals with proactive strategies.
• Balanced tills, processed credit card payments batches and prepared bank deposits.
• Organised and updated schedules to optimize coverage for expected customer demands.
• Connected with customers daily to understand needs, aid and collect feedback to optimize operations.
• Scheduled staff work hours, prepared payroll, and tax report paperwork. Kept records of purchasers and pay suppliers.
• Responsible for making employee payslip, layoff budget, cash flow statement, food, and beverage cost control.
• Started in the business as a customer services assistant and have had a few promotions until I became a manager responsible for the end-to-end operation and staff at the restaurant.
McKinsey & CompanyReceptionist
Sep. 2016 - Feb. 2019São Paulo, Brazil• Overseas Communication: Manage and direct calls with international employees and stakeholders, ensuring seamless communication across global offices. • Meeting Coordination: Schedule and organize meetings, prepare rooms with necessary equipment, and ensure video conferencing setups are functional for both in-person and virtual participants. • Call Management: Handle high volumes of calls, efficiently directing them to the appropriate teams or individuals within the organization. • Office Preparation: Arrange and maintain office spaces for meetings, including setting up materials and ensuring the environment is professional and welcoming. • Catering Management: Coordinate and order catering for meetings, ensuring all dietary preferences and requirements are met. • Guest Reception: Welcome international and local guests, providing a polished first impression and guiding them to their meetings or events. • Administrative Support: Assist with day-to-day office operations, contributing to a well-organized and efficient workplace.
Renova Energia SACorporate Receptionist
Feb. 2015 - Aug. 2016São Paulo, Brazil• Overseas Communication: Manage and direct international calls, ensuring effective communication between global stakeholders. • Meeting Coordination: Schedule and organize meetings, including preparing meeting rooms and ensuring all necessary materials and equipment are set up. • Call Management: Handle incoming calls, directing them to the appropriate departments or individuals promptly. • Expense Organization: Collect and organize supervisors' expense reports, ensuring accurate submissions to the HR department. • Guest Reception: Welcome guests and guide them to their meetings, ensuring a professional and welcoming experience.
TRACK&FIELDSales Representative
Jun. 2012 - May. 2013São Paulo, Brazil• Store Organization: Maintain the store’s cleanliness and ensure products are well-displayed to attract customers. • Stock Management: Organize and manage stock to ensure inventory is readily available and easy to access. • Sales Targets: Focus on achieving monthly sales goals to earn commissions and contribute to the store’s success. • Overseas Client Assistance: Handle interactions with international clients, utilizing English to provide excellent customer service and address their needs effectively.
Intch is a Professional Networking App for the Future of WorkSee more people like Julia on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
444414 people
15
Singer and actor
16
admin extraordinaire
23
Recruiter / Sourcing Specialist
35258 people
19
Senior Editor @ Freelance
17
Digital Technologies Teacher @ Vic Farrell Publishing
20
Film Producer @ Kyle Portbury Films