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Work Background
Stage Manager
VibrationStage Manager
Apr. 2024ThailandResponsible for stage design, equipment testing, mixer operation, performing, hosting, and musician coordination for live band performances. On the business end, I set up the POS system, track stock, manage our budget and accounting.
Client Success Specialist
Beyond FinanceClient Success Specialist
Sep. 2023 - May. 2024• Navigating and utilizing Salesforce for client account operations. • Specialized knowledge in aiding and educating clients about the debt settlement process. • Leveraging multiple platforms simultaneously for remote coordination with the organization.
Online Instructor
PalFishOnline Instructor
Sep. 2019 - May. 2023• Taught ESL to students of all ages and diverse cultural backgrounds. • Adapted teaching methods to meet needs of individual students and their parents. • Maxed out my schedule and maintained a 5 star rating.
Instructor
DeRose MethodInstructor
Jul. 2018 - Jul. 2019New York, New York, United States• Delivered lessons both remotely and in person. • Taught concepts and techniques aimed to help improve one’s overall quality of life. • Utilized company CRM system.
Personal Assistant
BERGENGREEN PROPERTIES, LLCPersonal Assistant
Sep. 2014 - Sep. 2018Brooklyn, New York, United States• Took emails and phone calls for the client. • Scheduled appointments, trips, accommodations etc. • Assisted in general organization and solutions to ensure smooth day-to-day operations. • Displayed absolute discretion at handling confidential information.
Retail Sales Manager
Maloumian Oriental RugsRetail Sales Manager
Jan. 2013 - Dec. 2014Philadelphia, Pennsylvania, United States• Customer facing role. • Overseeing the sales of hand woven products. • Tracking and updating inventory.
Call Center Representative
Renewal by AndersenCall Center Representative
Jan. 2011 - Dec. 2013King of Prussia, Pennsylvania, United States• Scheduled appointments for customers to receive quotes for high-end replacement windows. • Maintained over 50 customer calls daily. • Utilized a CRM to handle inbound and outbound calls. • Took all call center's closing bonuses.

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Remote Work & On-Site Services Expertise
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