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Work Background
VersuniAPAC D2C Operations Manager
Oct. 2023Singapore
AmazonSnr Program Manager, Flex
Aug. 2022 - Jul. 2023Singapore
Lazada3PL Relationship Management, Manager
Jan. 2021 - Aug. 2022- Drive end to end procurement process
- Drive 3PL growth and optimisation
- Onboard new 3PLs
- Manage financial processes with 3PLs
Lazada3PL Relationship Management, Senior Associate
Jun. 2019 - Jan. 2021- Overall planning of whole transport network for peak (11.11 & 12.12 campaigns)
- Run BAT for new business and onboarding of new 3PL
Lazada3PL Relationship Management, Associate
Aug. 2017 - Jun. 2019- Manage last mile 3PL partners' operations and performance
- Build scalable capacity and sustainable performance for peak (11.11 & 12.12 campaigns)
- Drive initiatives and innovation for continuous improvements in customer/seller experience
Soon Hock GroupSenior Executive
Apr. 2016 - Aug. 2017- Led a team of 15 people for crisis management in Bonded Warehouse
- Managed operations, customer service and stock audit - Resolved compliance issues with Singapore Customs
- Mitigated conflicts and potential lawsuits
Soon Hock GroupExecutive
Apr. 2014 - Apr. 2016
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