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Work Background
ConfidentialStrategic HR Consultant
Jan. 2025CHRO consultant for a confidential organization operating across multiple regions
Providing strategic advisory on executive HR transformation, talent acquisition, workforce planning, and leadership development. Partnering with C-suite executives to optimize HR functions, drive organizational growth, and align talent strategies with business objectives
MTN SYRIAChief Human Resources & Shared Services Officer
Oct. 2021 - Dec. 2024SyriaDirect the provision of a professional and comprehensive human resources and Administrative services in MTN Syria. This is wide-ranging of all employee relations issues, recruitment, payroll, learning and development, health and safety, Legal Affairs, Regulatory and Governmental Affairs, procurement in addition to Safety and Security issue, contributing significantly to enhancing achievement of the vision, aims and business objectives of MTN Syria through constant development and throughout implementation of HR strategies, policies and procedure.
Achieved a 20% increase in top-tier hires and a 25% boost in employee retention. Implemented strategic initiatives that improved productivity by 15%.
MTN SYRIAHR Operations Senior Manager
Mar. 2021 - Oct. 2021SyriaManaging recruitment strategies and utilizing various talent acquisition platforms to attract, evaluate, and onboard top talent, ensuring alignment with organizational needs and culture.
designing and implementing effective grade levels, ensuring alignment with the MTN structure.
Proficient in designing and implementing effective grade levels, ensuring alignment with the organizational structure, reporting structure, responsibilities and scope of work.
Managing and facilitating organization change, including communication strategies, and employee transition processes to ensure smooth and effective restructuring.
Handle employee relations, conflict resolution, and disciplinary actions.
Drive employee engagement initiatives, promoting a positive and inclusive workplace culture.
Oversee compensation and benefits programs, ensuring competitiveness and fairness.
Key Achievements :Streamlined HR operations, leading to a 10% reduction in recruitment costs and a 12% increase in employee satisfaction
Byblos Bank GroupHead of Human Resources Operations
Sep. 2017 - Mar. 2021SyriaDeveloping and executing HR strategies that align with business objectives, including comprehensive budgeting and resource allocation to optimize workforce performance and organizational growth.
Manage these processes in compliance with company policies and legal requirements, ensuring fair and consistent treatment of all employees
Drive employee engagement initiatives, promoting a positive and inclusive workplace culture
leading, developing, and mentoring HR professionals Develop and manage employee training and development programs Managing recruitment strategies and utilizing various talent acquisition platforms to attract, evaluate, and onboard top talent, ensuring alignment with organizational needs and culture
key Achievements :Enhanced HR processes, resulting in a 15% reduction in employee turnover and a 20% increase in training program effectiveness.
Implemented a scorecard system to assess performance, resulting in a 30% improvement in overall employee performance metrics.
Byblos Bank GroupSenior Manager Human Resources Operations
Jan. 2009 - Sep. 2017SyriaSuccessfully managed HR functions, increasing employee engagement by 18% and optimizing onboarding processes.
Implemented strategic initiatives that improved productivity
Arab International UniversityHuman Resources Senior officer
Jan. 2005 - Dec. 2008Syria
Gunay GasHR Officer
Jan. 2004 - Dec. 2004Syria
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