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Work Background
AmazonSupply Chain Manager
Jul. 2021Dubai, United Arab Emirates
AmazonInstock Manager
Jan. 2018 - Jul. 2021Dubai, United Arab EmiratesManaging inventory availability and health including: improved instock, inventory planning, vendor operational improvement (efficiency, fill rates, lead time), forecasting, and shrink reduction. Automated all PO’s for automatic buying and release as per forecast promoting scalability. During Amazon launch, owned and completed the project to clear 78K of problematic inventory units Identified process improvement possibilities (with MOQ's, import vendors & S&OP) and work with internal stakeholders to implement the solutions. Own and run the country WBR meeting, including call-outs, minutes and actions, ensuring action items are closed Partnering with vendor managers and fulfillment center to ensure best availability.
Allied Mobile CommunicationsBusiness Development Manager
Jan. 2015 - Dec. 2017Dubai, United Arab EmiratesOpened the UAE office and operations for Allied Mobile Communications in 2015. Identify and develop new business and opportunities resulting in exceeding sales target. Create and strengthen customer relationships (B2B, OEM’s) Customer account planning and management (pricing, reporting forecasting) Manage third party freight forwarder relationship Ensured 100% system vs. actual inventory holding accuracy resulting in greater visibility, traceability and increased sales and customer confidence. Primary contact for Trade Director on all sales related and market information, reporting and analysis.
MicrosoftAvailability Manager
Apr. 2013 - Nov. 2014
NokiaLogistics Manager
Jan. 2012 - Apr. 2013United Arab EmiratesManaged 40 countries in the PAN MEA team (across Dubai, Africa and CIS) As part of Lean order management initiative: implemented continuous flow management and consistently achieved targets of over 90% S&OP change agent and process leader Shipped the first order directly to Ethiopia valued at $3.4M by engaging with local operator and adhering to local delivery requirements – changed to FOB terms. Cleared 950,000 units - $90M of EOL goods in 2012 Expedited CIS customers on boarding enabling sales in Q4 2012 of $5.6M Facilitated monthly sales planning and reporting Managed all customer queries and complaints through problem solving and created future prevention measures. Generated reports to senior management (current state vs. sales target, KPI’s, correction strategies, forecasting and planning) Facilitated S&OP process, providing key insights from logistics perspective Managed the logistics budget for the sales area Ensured all logistics activities are SOX compliant and maintained clear SOX testing record
NokiaDemand Planner
Oct. 2009 - Dec. 2011Johannesburg Area, South AfricaFacilitated monthly sales planning and reporting Contributed to sales management reviews by providing key logistics insights: current status of supply chain, availability & demand planning performance Created added value for the customer by collaborating weekly to better understand their needs, the demand status and local market conditions Proactively acted on supply constraints by providing back-up plans and influencing allocations Timely managed expectations for internal and external stakeholders (supply, quality, developments, ramp-up, EOL, variants etc.) and suggested alternatives. Coached and led logistics coordinators by proactively initiating sharing sessions.
NokiaLogistics Coordinator
Nov. 2007 - Oct. 2009Johannesburg Area, South AfricaConsolidated the weekly demand plans and coordinated the weekly demand planning review with sales teams Participated in Quarterly management reviews in Mozambique and Kenya (representing logistics) Managed customer orders and demand (inquiry confirmation, availability checking, payment queries, order releasing and communicating shipping details to the customer) Facilitated and maintained latest price and product information with 100% accuracy Trained customers on Nokia tools and processes Create, update and communicate customer and country requirements to logistics service providers (Standard Operating Procedures)
Allied Mobile CommunicationsProduct & Business Development Manager
May. 2006 - Nov. 2007Johannesburg Area, South AfricaEnsured 100% go-live readiness by delivering on hand inventory and POSM for Virgin Mobile SA launch. Maintained optimal stock holding post launch. Ramped up and managed large retail accounts including: Woolworths & Edcon Group ensuring all delivery requirements are met and 95% OTD performance.
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