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Work Background
titus/onePMO Lead / Senior Project Manager
Jun. 2018Toronto, Ontario, CanadaOversee the creative agency’s PMO, supporting a portfolio of 40 diverse client accounts (SMB, Mid-Market, & Enterprise, across industries, including cannabis, alcohol, health & wellness, insurance, and media) by leading a team of PMs and spearheading technical and creative projects and managing accounts, ensuring efficient operations, client retention, and successful execution and delivery. Develop processes to enhance operational consistency, mentor team members, and drive measurable outcomes in client satisfaction and project delivery. ▪️ Manage PMO operations and a team of Senior PMs covering portfolio of 40+ client accounts (directly managing 12 accounts), driving client retention and ensuring project timelines and budgets were met or exceeded. ▪️ Deliver diverse projects valued up to $200,000, including the development of creative content for digital/print campaigns, and web design and feature enhancements. ▪️ Hired, onboarded, coached, mentored, and trained 4-6 Senior PMs. ▪️ Partnered with cross-functional teams to optimize service-level efficiencies, reducing turnaround times and enhancing stakeholder satisfaction.
Thriftys Family of BrandsSenior Fashion Buyer / Category Manager
Feb. 2011 - Jan. 2018Toronto, Ontario, CanadaProvided oversight and strategic execution for the selection, procurement, and line management for 3 high-volume apparel categories, ensuring profitability across a national network of 125+ retail stores in Canada. Negotiated vendor contracts, optimized inventory strategies, and developed data-driven buying strategies to align with market trends, customer preferences, and profitability goals. Contributed to organizational growth and profitability through market and trend research and recommendations to leadership on line development and new product launches. ▪️ Managed a multi-million-dollar annual budget for 3 high-volume apparel categories, ensuring adherence to financial goals and quality standards. ▪️ Established and maintained strong relationships with suppliers, evaluating and onboarding new vendors, and negotiating favorable terms for pricing, delivery, and payment schedules; implemented seasonal performance reviews to ensure vendors were meeting SLAs and hitting KPIs. ▪️ Hired and mentored 2 assistant buyers, enhancing team productivity and supporting organizational growth.
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