Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Global Partner Network Manager
GoGlobalGlobal Partner Network Manager
Mar. 2025Barcelona, Catalonia, Spain- Navigated through very chaotic global changes - Managed the indirect payroll for over a dozen of countries without any support or documentation - Assessed a number of vendors for a potential partnership
Integration Specialist
CloudPayIntegration Specialist
Nov. 2022 - Jan. 2025Barcelona, Catalonia, Spain- Successfully implemented over 130 entities' integration within the first two years of employment - Responsible for introducing the customers to connectivity, managing their expectations related to set up, timeline, projects requirements; helping them with any doubts and escalations; managing testing and successfully handing them over to Production - Setting up proper connectors between customers' HRIS systems (Workday, hiBob, BambooHR, etc) and CloudPay payroll engine - Cooperating with Payroll, Compliance, Implementation, Account Management, Treasury, Product, Project Management to ensure successful and timely deployment - Used my global payroll knowledge to translate platform requirements into real life scenarios - Built strong relations with the customers during sometimes prolonged implementation, being able to avoid unnecessary issues in production
Global Payroll Vendor Manager
AtlasGlobal Payroll Vendor Manager
May. 2022 - Oct. 2022Barcelona, Catalonia, Spain- Actively supported Payroll team by managing serious escalations within over 100 countries, implemented and onboarded new providers, transitioned services from one to another provider increasing global coverage and improving service and product compliance; - Responsible for Global Communications towards the subcontractors; - Responsible for vendor procurement including search, compliance check, contract management, transition to production; - Service Reviews design and execution; - Supported design and testing new platforms and systems to ensure all HRP related functions work properly and are in compliance with local laws and regulations before they're released to production; - Trained internal teams on various applications and platforms (hubspot, TransferMate, BambooHR)
Global Payroll Manager
AtlasGlobal Payroll Manager
Jul. 2019 - Apr. 2022Barcelona, Catalonia, Spain- Responsible for 40 countries' end to end payroll process accuracy and timely payments - Implemented EMEA operations including 9 African and 7 European countries increasing the coverage by 35% - Successfully implemented new payments platform with extremely limited time frame, virtually becoming the expert to efficiently train the rest of the organisation and support them in case of difficulties - Managing the working relationships with multiple vendors across the EMEA region, ensuring compliance, KPIs and clients' satisfaction - Ensured timely and accurate performance of multiple payrolls using Monday.com platform, later SharePoint boards - Received CEO MVP award as a recognition for contributions to company success
Community Manager
ADPCommunity Manager
Jul. 2017 - Jul. 2019Barcelona, Catalonia, Spain- Successfully set up online community for vendors all around the globe which improved the efficiency by around 50% and decrease in email communication by at least 30% - Took care of regular publications on the platform by engaging both vendors and internal teams to post relevant information in a timely matter and interact with each other
Partner Manager
ADPPartner Manager
Nov. 2016 - Jul. 2019Barcelona, Catalonia, Spain- Successfully manged 9 payroll vendors in EMEA region, ensuring all the KPIs are exceeding expectations, which resulted in increased clients' satisfaction and therefore their retention - Acted as project manager for regional events, coordinating relations between venues, guests, 3rd party vendors ensuring timely delivery and satisfaction
Central Services Output Setup Coordinator
ADPCentral Services Output Setup Coordinator
Mar. 2015 - Nov. 2016Barcelona Area, Spain- Quality control of payroll and HR related data for multiple clients across the globe, ensuring the client satisfaction in information received by cooperating with vendors and internal teams in case of inconsistencies found
Subject Matter Expert
NGA Human ResourcesSubject Matter Expert
Jun. 2013 - Mar. 2015Granada, Spain- After great experience in HRSC I was promoted to SME. Still working with SAP, but more involved in payroll processing, focused on big pharma Italian clients, processing hundreds of employees every month. To ensure the compliance and quality, performed SOC1 controls and worked with local Italian experts in the field to prevent any issues that could impact the clients and their employees
HR Service Centre Specialist
NGA Human ResourcesHR Service Centre Specialist
Aug. 2011 - May. 2013Katowice, Silesian District, Poland- Worked with SAP HRP module, which allowed me to learn a lot about the system, dependencies and operational procedures - Performed systemic checks, which ensured the accuracy and quality of work performed by the whole team ensuring extreme satisfaction of the client
Private Banking Advisor
Efect Doradztwo Finansowe S.A.Private Banking Advisor
Nov. 2009 - Jul. 2011Katowice Area, Poland
Risk Analyst
Kroll Background ScreeningRisk Analyst
Nov. 2006 - Jun. 2009Katowice Area, Poland

Requests

Touchpoint image
0
Personal Pitch
Efficient Global Payroll & Support Solutions
Touchpoint image
0
Looking for a Job
Editor / Proofreading Role
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
See more people like Joanna on Intch
Customer Service
652517 people
17
Product Manager
15
Travel Writer / Creative Team Supervisor
16
Assistant Manager in In Room Dining
Customer ServiceCustomer Care Specialist
200258 people
17
Sales Manager @ Formel D Group
16
Technical support agent @ Transcom
19
Ecommerce Manager