PottencialSquad Leader
Jul. 2021 - Feb. 2024Belo Horizonte, Minas Gerais, Brazil• Led multidisciplinary squads focused on continuous value delivery, working on agile maturity, flow management and team autonomy.
• Reduced delivery lead time by up to 65% and increased solution quality by over 70%, applying DevOps practices and addressing the root cause of incidents.
• Implemented financial integrations between systems and SAP via APIs, promoting operational gains and scalability.
• Stimulated a culture of continuous improvement by facilitating metrics-driven retrospectives (flow efficiency, throughput, etc.) with the support of tools such as Azure DevOps, Power BI, Miro and Nave.
• Worked on the individual development of professionals through development plans (PDI) and 1:1 sessions aligned with strategic planning. • Unified the registration of people in different products with subscription to external bureaus (Serasa, Serpro, Correios) via APIs.
• Incident management using ServiceNow, providing support and maintaining the availability of the production environment above 98%.