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Work Background
VicertProject Manager
Jan. 2025Belgrade, Serbia
IngsoftwareProject Manager
Jan. 2022 - Jan. 2025Serbia
Level99Project Manager
Sep. 2021 - Dec. 2021RemoteWorking on a project manager role on this project was a real challenge. Last minute asset changes in schedule were possible only due to me being on site of the event in Munich. Aside from PM role I was also working on content creation - filming some B roll and doing on site interviews. This project was sponsored by Lvlglobal, UNFPA and BMW
ItekakoProject Manager
Oct. 2019 - Jan. 2022BelgradeMultiple Project coordination, with the structured way of working.
Collaboration with multiple clients, with determination to establish project scope and goals.
Coordination of the cross functional development team, that included frontend and backend developers as well as DevOps team and QA analysts, while maintaining an inclusive and diverse environment that encourages creativity and collaboration.
Evaluation of existing processes, creation, and evolvement of the new ones.
Predict resources needed to reach goals and manage resources.
Prepare a budget based on scope of work and resource requirements.
Manage a detailed project schedule and work plans.
Use industry best practices, techniques, and standards throughout entire project execution. Track project costs to meet budget.
Monitor progress, providing updates and making the adjustments.
Measure project performance to identify areas for improvement.
Identify project risks and mitigation plans. Clients: AtlasCopco (SharePoint), Itekako website.
Level99Client Lead
Mar. 2018 - May. 2019SerbiaCommunication with the clients while developing and maintains long-term relationships. Making the clients aware of other services and actions that may lead to greater success.
Coordination of cross the functional teams, including art managers, creative managers, designers, and senior designers.
Managing production of work scope proposals for multiple clients. While monitoring the client’s budget, explaining costs, and negotiating new terms if necessary.
Ensuring the timely and successful delivery of our solutions according to customer needs and objectives.
Forecast and track key account metrics.
Providing progress reports to clients and upper management on the weekly bases. Coordination with staff members working on the same account to ensure consistent service.
Keeping up on trends, changes, and competitor actions in e-sport and gaming, on social media platforms and news. Clients: OG Dota2 and HyperX France. Work scope proposals created for OG Dota2 and Team Vitality.
Ministarstvo KafeAssistant Manager
Jan. 2017 - Mar. 2018Belgrade, SerbiaManage and oversee day-to-day operations, employees and shifts.
Work directly with the floor to properly execute all company policies, procedures, discipline, and performance management.
Ensure all production related processes, orders and deadlines are followed.
Coordinate weekly department meetings and maintain constant communication between departments, while running administrative tasks.
Mulltiple Waitress/Barista/Bartender
Mar. 2010 - Jan. 2017Belgrade, Serbia/San Francisco, CAWorking in multiple bars/coffee shops in Belgrade, as well as 3 months in a specialty coffee shop in San Francisco.
Providing exceptional, personalized customer service, to ensure best customer satisfaction.
Taking customer orders and delivering coffee and beverages.
Making menu recommendations, answering questions, and sharing additional information with restaurant managers.
Arrangement of the table settings and maintenance of cleanliness and orderliness of the place.
Cooperation and communication with all serving and bar staff.
Deliver checks and collect payments.
Adhering to all relevant health department rules/regulations and all customer service guidelines.
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