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Work Background
Internal Revenue ServiceSecretary
Jan. 2023Kansas City Metropolitan AreaEffectively manages 10-20 offices nationwide to include: executives, senior managers, and their direct reports.
Orders supplies for remote teams across the country in almost every state. Follows up with logistics to ensure shipments are complete and follows guidelines.
Plan events, meetings, agendas, meeting minutes, and travel for trainings within purchasing/travel guidelines.
Keep controls in place and action lists to ensure timeliness of projects.
Pulls reports and is able to analyze data for management.
Schedules interviews, initiates HR processes, and manages employee performance.
Manages timekeeping, leave balances, and leave requests for all employees.
Internal Revenue ServiceTax Examining Technician
Jan. 2020 - Jul. 2023United StatesUtilize Internal Revenue Manual to identify, understand, and correct business taxpayer and transcription errors.
Analyze and research tax processing problems to resolve issues quickly. If needed, elevate problems to help with programming or IRM issues and get clarification.
Correspond to inform taxpayers when adjustments are made and educate on actions needed to achieve
compliance with their tax filings, or to request more information for processing. Once replies are received then continue processing business forms.
Research payments to apply to correct business accounts.
Assist peers with work-related questions on processing forms, helping train on how to problem solve issues that occur.
Assist with on the job training with all business new hire units.
Fill out timekeeping software with correct volumes on 30 plus programs throughout the day, including a back up sheet.
Murphy Warehouse Company (Murphy Logistics)Lead Logistics Coordinator
Aug. 2012 - Aug. 2019Kansas City, Missouri AreaTrain and lead office team in 5 different warehouses.
Analyze workload and help out in different warehouses where needed.
Interact with assigned customers by managing freight orders (FTL, LTL,
International, Ground shipments, Pick and Pack), addressing customer
inquiries, and handling all customer concerns.
Inventory Audit when needed, Complete Cycle counts for all large customer
accounts when necessary, and complete year end physical inventories
Dispatch as a backup and make sure all freight is delivering on time and
correctly per customer requirements with company fleet.
Complete Daily Administrative Office Tasks: phones, emails, & checking in and out drivers/visitors
Prepare shipping documents( BOL's, pick tickets, COA's) and ensure all paperwork is filled out appropriately for customer requirements.
Call in or schedule carriers when loads are completed and ready to be shipped.
Communicate with all departments to coordinate daily tasks, including warehouse, dispatch, management, and all customer service associates
Cycle count, reconcile, analyze for shipping inaccuracies, check orders if necessary Manage OS&Ds, following through with required paperwork and procedures specific to each account
Manage employees timecards to approve and send to payroll timely.
Cosentino's Food StoresAssistant Bakery Manager
May. 2010 - Aug. 2012Kansas City, Missouri, United StatesCosentino's Market Downtown
Continuous training program for all bakery employees in the various positions listed
below.
Assist and help in the preparation of all bakery products: cakes, pies, cookies, breads,
gelato, and other assorted pastries.
Complete Wedding cake consultations for bride/grooms to be:
Decorate/build wedding cakes and deliver them in company vehicle.
Complete set ups for events.
Deliver catering orders in company vehicle and set up for events.
Help bakery manager with paperwork to include schedules and P&L reports (for our
million dollar a year in sales bakery)
High Volume baking for special events throughout downtown area.
Ameristar CasinoBaker II
Apr. 2009 - Sep. 2010Kansas City, Missouri, United StatesPrepare bread dough for all restaurant's menus in the casino in the evening. Shape and form the breads and put in proofing boxes to hand off to baker once risen.
Prepare cake batters and bake in high volumes to hand off to cake decorators for sale in the shops in the casino.
Graves601 HotelPastry Cook
Dec. 2008 - Mar. 2009Minneapolis, Minnesota, United StatesPrep and produce all of the desserts on the menus for cosmos restuarant, in-room dining, and tasting menus; Plate and produce all pastry orders for banquets.
Walt Disney WorldCollege Program
Aug. 2007 - Feb. 2008Orlando, Florida, United StatesPrepared bakery items for food and wine festival, including Party for the Senses.
Helped construct the gingerbread carousel at the Yacht and Beach Club for the holidays.
Worked at the Yacht and Beach club normally preparing all sorts of goods including gelato, pastries, breakfast goods, sweet breads.
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