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Work Background
The Social Planner Owner
Jun. 2021Plymouth, England, United Kingdom
GandTealtdSocial and Media Director
Mar. 2021 - Aug. 2022
GandTealtdPartner
Aug. 2020 - Mar. 2021
Your Partnerships PlymouthDirector
Oct. 2019 - May. 2021
Day's RentalNational Account Manager (South West)
Aug. 2019 - Oct. 2019Exeter, United Kingdom
Vospers Motor House LtdPlymouth and Exeter Rental Manager
Dec. 2018 - Aug. 2019Plymouth, England, United KingdomDual Site Branch Manager covering the Exeter and Plymouth Rental Branches.
Vospers Motor House LtdBranch Rental Manager
Mar. 2018 - Dec. 2018Estover
EuropcarBranch Manager
Jan. 2016 - Mar. 2018Exeter, United Kingdom
EuropcarAssistant Manager
Oct. 2014 - Oct. 2016Exeter, United KingdomMy main responsibility here is to efficiently and effectively dual manage two Europcar branches whilst maintaining a high amount of transactions in as small amount of time as possible whilst keeping costs to a minimum.
I cover all aspects of the day to day running of the branches for example compiling the driver’s rotas, payroll, setting KPI’s and maintaining targets and incentives for my team. I am the first aider on site, the fire officer and I maintain and manage all the Health and Safety requirements for the two branches. I have the responsibility of going out and finding new local accounts to increase business and selling all our special products to every customer that comes in to hire a vehicle. I actively recruit staff, from advertisement to interview and then I look to progress and nurture my team where I can.
EuropcarFleet Controller
Jan. 2012 - Oct. 2014I run the fleet team at Europcar Plymouth, ensuring all deliveries and collections are made on time with great emphasis on Customer Service.
I have SLAs which must be met at all times and efficiency is a must to ensure a productive work enviroment.
I have recently completed a 6 month lead portfolio attaining a Distinction and receiving an ILM qualification.
Happy FacesSelf Employed Face Painter
Jan. 2011 - Dec. 2011Newton AbbotI decided to set up my own business for a couple of reasons. One, to tick off my bucket list and say that I had done it and two, to immerse myself in the world of business. By starting up my own snap company I had to understand everything to do with a business.
I self promoted and used word of mouth to gain the business and a lot of my work was repeat business for schools and a couple of the local council's.
Within the year I had the business for I felt I had made the business a brand and was very proud of my achievements.
The reason I decided to move on was the need for a stable career and I didn't believe that face painting was my calling.
Devon Ladies Pool TeamManager
Dec. 2010 - Jun. 2015I have been managing the Devon Ladies for 3 seasons/years and during this time we have qualified for the National Finals at the blue ribboned event in Great Yarmouth 3 years in a row.
I manage 14 ladies and hopefully give them the drive and ambition to not only be successful as a team but spur on their individual goals to trial for England with a view to playing for their country one day.
Dawsongroup plcOperations Manager
Aug. 2010 - Dec. 2011Exeter, United KingdomI deal with the day to day running of the branch, raising rental agreements, maximising sales opportunities, managing staff, complying with all driving laws and regulations i.e. tachographs. Attending sales meetings and promoting the company where possible. Arranging Servicing, MOTs, and updating insurance documents.
British Ceramic TileSenior Customer Service Officer
Dec. 2008 - Aug. 2010Newton AbbotI dealt with all internal and external queries relating to customer services. Also attending all meetings to ensure the smooth running of the team. Prioritising the work of mine and others within the team. Aiding the sales team with sales promotions to new and existing customers. Inputting all orders and maintaining outstanding customer service at all times.
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