Achosa Home WarrantyAgent
Nov. 2022 - Nov. 2023United States, Kansas CityAt Achosa Home Warranty, I worked as a Claims Agent, where I was responsible for receiving and analyzing insurance claims in accordance with the relevant policy coverage. I provided customer service by identifying clients' needs and resolving their issues efficiently. Additionally, I was in charge of reviewing my colleagues' work and providing constructive feedback to help them identify and correct errors, contributing to the overall improvement of team performance.