The BakeryBusiness Strategist
Oct. 2022 - Sep. 2023RemoteLed high-impact SaaS and iPaaS scouting for Brazil’s largest payments company, streamlining a manual credit scoring process into a fully automated workflow, reducing processing time by 98% and increasing 13% in model accuracy. Managed stakeholder alignment, uncovered latent client needs, and matched them with scalable tech solutions.
Also conducted global startup research for a wellness CVC strategy, analyzing 2,000+ startups and translating complex data into actionable insights that were later used to sustain CVC strategy decisions. These experiences sharpened my ability to solve problems collaboratively, translate client pain points into results, and guide tech adoption skills that directly support success in SaaS customer success roles.