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Work Background
Evermore ProductionsIntegrations Project Manager
May. 2025Kannapolis, North Carolina, United States• Managed client and vendor relationships to ensure seamless audio, video, and lighting installations. • Oversaw project timelines and deliverables, enhancing overall production quality and efficiency. • Implemented innovative design solutions that improved client satisfaction ratings. • Collaborated with cross-functional teams to streamline processes, resulting in a reduction in project completion time.
Lake Forest ChurchTechnical Director
Dec. 2018 - Jan. 2025Huntersville, North CarolinaAnswering to the Worship Arts Director as the only technical person on staff, my responsibilities include but are not limited to: Overseeing the production volunteer team for Sunday mornings at the main campus. Managing maintenance schedules and gear replacement strategy for all campuses to accomplish goals of each ministry. Develop and implement recruiting strategy for production team volunteers and production interns with a focus on mentorship and discipleship. Oversee all campus technical needs and propose gear that accomplishes the vision for each ministry. Oversee contractors and integrators for all large and small projects at each campus. Develop equipment plan for the worship center renovation at our main campus Consult on the design and installation for our 2nd campus worship center design for Phase 1 and Implementation of Phase 2 system upgrades. Built a volunteer base of 55 people to serve 12 positions weekly, over 50% of which being teens with a passion and heart to serve. Manage and oversee part time staff for Sunday morning services as well as technical staffing for third party events in our spaces. Manage all aspects of the office and staff IT infrastructure to include the printers, staff computers, wired and wireless networks. Manage network and video infrastructure for coffee shop and community space meeting rooms on two campuses for community use throughout the week. Established "The Fill Your Seat program" which teaches leaders how to identify talent, teach skills, and cultivate a passion in someone else.
TrinIT SolutionsService Technician
May. 2018 - Dec. 2018Charlotte, North Carolina AreaProvide PC & Mac workstation repair services, including hardware upgrades, screen replacements, and software management, resulting in repeat, satisfied clients. Facilitate the management, support, and design of network systems creating a secure web environment for clients. Versed in removing viruses, malware, and spyware without harming client or company data Create and manage marketing and brand strategy for the company resulting in a new web presence
Life Fellowship ChurchTechnical Director
May. 2016 - Dec. 2018Cornelius, NCMaintained full working knowledge of all audio, video broadcast, and lighting systems and provided updates and troubleshooting as necessary resulting in successfully functioning weekly services Stayed abreast of latest technologies for equipment growth and strategic expansions of gear by participating in online forums and obtaining feedback from other team members. Responsible for overseeing technical needs for the entire campus on a weekly basis including Sunday worship services and other special events. Lead the production team to solve technical problems during a service or event as they arise in a discrete manor Experience with audio mixing for live band and post production of recordings Experience with software including ProPresenter, Planning Center, Tracks Live and Adobe Audition
enCOMPASS Advertising AgencyDevelopment Operations Coordinator
Oct. 2015 - Jan. 2018Cornelius, NCFacilitated the execution of all newly developed websites from the development environment to the live environment resulting in a more efficient use of company resources. Performed weekly website maintenance and extension updates for over 75+ client websites creating a safer and more secure web presence. Facilitated company engineering efforts, implementation, and deployments that met requirements for functionality, performance, scalability, and reliability within industry standards of website production resulting in a stable web platform for our clients. Lead the development team to find dynamic solutions for client needs
Lake Norman TechLead Technical Director
Jan. 2015 - Dec. 2018Cornelius, NCFormulated marketing campaigns for many small businesses including custom website development and successful social media campaigns resulting in a return on investment Provided IT support for Desktop and Mobile users in small to medium sized businesses including serve system management, active directory, and windows 10 support. Orchestrated email system management and spam controls for individual users and small businesses.
DHarward MarketingMarketing & IT Director
Jan. 2011 - Jan. 2019Formulated marketing campaigns for many small businesses including custom website development and successful social media campaigns resulting in a return on investment. Provided IT support for Desktop and Mobile users in small to medium sized businesses including server system management, active directory, and Windows support. Provided email system management and spam controls for individual users and small businesses.
Vermillion CreativeDirector of Integrated Media & IT
Jan. 2011 - Dec. 2014Davidson, NCDeveloped a system for custom website design, management, and maintenance on a Wordpress platform Provided on-call customer support for desktop and email troubleshooting Facilitated coordination between clients and server administrators for outages and advanced technical issues
Wooden Stone GalleryTechnician
Jan. 2011 - Jan. 2012Work with clients to resolve any technical issues on their Point of sale system.
Focus Leadership InstituteSocial Media Intern
Aug. 2010 - Dec. 2010Worked with a team of individuals to Increase brand awareness, Set goals, Put marketing plan into action, And leveraged social media tools to communicate brand impact to perspective incoming students, alumni, parents, or other academic institutions. www.FocusYourStory.com
NetCarolinaDesktop Systems Design
Jun. 2005 - Aug. 2010Advanced Gaming System Design Serviced Customer Trouble Calls. Technical troubleshooting within an enterprise environment, System crashes Slow-downs Data recoveries Engaged and tracked Priority issues. Responsibility for the timely documentation, resolution and closure of trouble tickets. Accounting System Support - Small Business Financials, Peachtree, QuickBooks User Manual/ Documentation Creation Running Low Voltage Data and Phone Wiring - CAT6, CAT5e, CAT3 Audio/Video System Design & Installation Managing Small Business Marketing Campaigns
NetIntegrity/NetCarolinaDesktop Support Technician
Jun. 2005 - Aug. 2010Identified valuable troubleshooting skills and implemented them on computer networking systems Provided on-call IT support to clients and corporate accounts Developed documentation system to record troubleshooting actions taken, and implemented it for the entire workforce
New Life Lawn & GardenSmall Business Owner
Jun. 1998 - May. 2005Supervised Employee Schedules Managed Local Marketing Campaigns Performed Customer Service Calls
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