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Work Background
SPX Corporation SPX TECHNOLOGIES (PATTERSON-KELLEY)Production Supervisor
Oct. 2021 - Dec. 2024United StatesTitle: Production Supervisor Dates: 2021 – 2024
Managed daily production operations for this highly engineered HVAC products/technology supplier. Guided a dynamic, ambitious team of 37 direct and 6 indirect reports, overseeing training, performance management, and safety compliance. Collaborated with cross-functional teams to optimize production processes and improve operational workflows.
Key Accomplishments:
Exceeded production targets, fostering a positive and safe work culture. Supported innovative, profitable product launches.
• Boosted production efficiency by 50% through process improvements and better resource utilization.
• Surpassed production targets, increasing output by 15% ahead of annual operating goals via effective coaching and conflict resolution strategies.
• Championed the implementation of 5S and Lean Manufacturing principles, fueling significant reductions in waste and costs while eliminating overtime.
• Reduced safety incidents by 75%, maintaining zero lost-time injuries through incorporating proactive training and safety initiatives.
• Successfully integrated ERP systems to monitor team performance and prope
Refresco US, Inc. Production Supervisor
Mar. 2018 - Mar. 2021Wharton, New Jersey, United StatesDirected daily operations of production lines, meeting quality standards and facilitating smooth operations of production schedules for this global independent beverage solutions provider. Supervised a team of 65 direct and 9 indirect reports, enhancing development, performance, and safety while supporting the Plant Manager. Coordinated with other departments to ensure raw material availability and manage production flow. Led safety training, enforced guidelines, and mentored the team to drive development and performance improvements.
Key Accomplishments:
Fostered continuous improvement by mentoring team members and enforcing quality standards to meet customer and internal specifications.
Maintained a safe work environment for all staff. Developed a peak-performing team through coaching/mentoring.
• Played a key role in fostering a collaborative team environment through coaching and regular feedback, improving team performance.
• Reduced operational losses by 70% by identifying inefficiencies and implementing targeted improvements in production processes.
• Increased safety compliance by 50% through customized training programs and regular safety audits.
• Streamlined production scheduling, ensuring better utilization of raw materials and reducing downtime.
GOODMAN MFG. (QUIETFLEX) Production Supervisor Dates: 2016 – 2018
Nov. 2016 - Mar. 2018Pittston, Pennsylvania, United StatesSupervised all manufacturing operations, overseeing scheduling, training, and performance evaluations for this residential/commercial air conditioning and heating systems provider. Helmed safety compliance, ensured adherence to production processes, and maintained quality standards while meeting customer and internal specifications. Provided supportive leadership to a team of 40 direct reports/1 indirect report, targeting efficiency and employee development while reporting to the Plant Manager.
Key Accomplishments:
Fostered continuous improvement in quality and productivity, minimized downtime, and inspired peak efficiency.
• Increased production efficiency by 60% through optimized scheduling and resource allocation.
• Enhanced team productivity by 50% through targeted performance coaching and training initiatives.
• Reengineered hiring and employee advancement processes. Recommended qualified candidates for various positions, for hire, promotion, demotion, transfer, or release. Maintained company’s brand and competitive advantage.
• Prevented lost-time injuries and maintained a high standard of safety compliance through proactive monitoring and safety briefings.
• Improved production quality by aligning team performance with operational goals and customer specifications.
CREDHITS SYSTEM INC. : Computer Repair Technician Dates: 2014–2015
Jun. 2014 - Jul. 2015New York, United StatesAs a key liaison, I managed installing, maintaining, and repairing computer hardware and software for external clients in this small computer repair services shop. Procured materials, coordinated with vendors, requested quotations, and delivered timely services. Communicated with clients to understand repair needs and provided solutions for improved system functionality.
Key Accomplishments:
Streamlined communication with software and hardware vendors – improved service response times 50%–60% by implementing strategic communications with suppliers and clients on expedient product delivery.
• Repaired and restored computers and peripherals, enhancing customer satisfaction with quick turnaround times. Delivered repaired equipment to clients or job sites in an efficient manner.
• Upheld accurate inventory control, ensuring sufficient parts and material availability for ongoing repairs.
• Reduced procurement delays by 50% through proactive sourcing and vendor negotiations.
• Maintained high customer satisfaction by ensuring timely repairs and exercising clear communication.
• Elevated the repair process by preparing clear, detailed documentation of procedures and requirements.
RM2 CANADA INC. Production Supervisor
Jan. 2013 - Aug. 2014Mississauga, Ont. CanadaLed scheduling, development, and performance management of a production team while upholding high safety and quality standards for this innovative, sustainable, composite pallet solutions provider for businesses. Oversaw workforce planning, recruitment, and team management to drive operational efficiency and achieve production targets. Managed 70 direct reports; 16 indirect reports while reporting to Plant Manager. Applied People, Information & Communication (PIC) and Service/Product Quality Plan (SPQP) principles to optimize performance and interdepartmental communication. Navigated equipment utilization, ensuring alignment with production goals and company policies.
Key Achievements:
Augmented team performance by coaching and mentoring staff, reengineering disorganized work sites, strengthening productivity and job satisfaction, while optimizing resources in brand new facility.
• Recruited, onboarded, and developed a 60-member peak-performing team, aligning talent with operational requirements.
• Spearheaded cross-training initiatives and coached new and transitioning teams to increase flexibility and support SPQP goals.
• Fostered a culture of accountability by providing consistent, constructive feedback and performance appraisals to drive individual and team success.
• Ensured adherence to safety, quality, and environmental standards through regular inspections and corrective actions.
• Led daily shift meetings and communicated safety talks to maintain team engagement and uphold safety compliance.
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