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Work Background
Assistant Director - CPM, In-Houses Services Manager Fort Wayne District
Indiana Department of TransportationAssistant Director - CPM, In-Houses Services Manager Fort Wayne District
Sep. 2023Fort Wayne, Indiana, United States
Program Manager | Administrative Captain
Kosciusko County Sheriff’s OfficeProgram Manager | Administrative Captain
Feb. 2019 - Sep. 2023221 West Main St. Warsaw, IN 46580Served as Operational Commander and Administrator by creating new policies, developing future leaders, and identifying continuous improvement for the internal training program. Developed and implemented comprehensive program plans, creating new policies, developing future leaders, ensuring alignment with organizational objectives, timelines, and resource requirements, and successfully delivering complex initiatives. Successfully resolved conflicts and managed disagreements among team members and stakeholders, utilizing active listening, diplomacy, and problem-solving skills to foster positive working relationships. Gaining buy-in from all associated parties. Managed program budget exceeding $5 million communications project for Koscuisko Co., closely monitoring expenses, forecasting financial needs, and implementing cost-saving measures, resulting in optimized resource allocation and budgetary compliance.
Chief Executive Officer | Director of Emergency Management
Milford Police Department, INChief Executive Officer | Director of Emergency Management
Mar. 2009 - Feb. 2019Milford, INCommanded the department’s daily operations, coordinated training programs, coached/mentoring on various topics, and molded future leaders. Developed 5 and 10-year strategic plans for the police department by identifying areas of improvement and updating the policy/procedure manual. Spearheaded marketing and brand development projects by designing the training council website, establishing a social media presence/Facebook page, and publishing a new website for the Town of Milford. Ensured compliance with applicable regulations, standards, and policies, conducting audits, implementing controls, and addressing potential issues to mitigate risks and ensure adherence to legal and regulatory requirements. Which allowed uninterrupted grant and department administration.
Owner
Marsh Consulting Group LLCOwner
Aug. 2002North Webster, IndianaUtilize interpersonal skills to interview subjects, compile information, locate potential leads, and obtain records. Coordinated daily business operations by setting up KPIs/strategic plans for cross-functional departments and administering the corporation's fiscal budget. Directed continuous improvement by encouraging cross-functional collaboration, updating business goals, and designing new policies and procedures. Manage reports and policy improvement for security, safety, risk consulting, operations management, auditing, and training. Leveraged analytical skills to perform insurance adjusting and settle claims before mediation/appraisal processes. Established and nurtured relationships with customers, vendors, and internal team members.
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