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Work Background
Linen Labs IncChief Executive Officer
Jul. 2024United StatesAs CEO of Linen Labs Inc., I lead our mission to empower businesses with cutting-edge AI-driven solutions that drive efficiency, productivity, and data-driven decision-making. I oversee strategic direction, innovation, and growth, ensuring our offerings consistently deliver high-value and tangible results for our clients. My role involves building and guiding a talented team, fostering a culture of innovation, and developing partnerships that position Linen Labs as a leader in AI-powered transformation.
Portal IT IncFounder
Jan. 2020Edmonton, Canada Area
Inks N Stuff Ltd.Business Development Manager
Aug. 2019 - Dec. 2019Edmonton, Canada AreaWas tasked to generate new business and innovations within the company, and continually maintain the existing client base for their needs.
Inks N Stuff Ltd.Account Manager
Jan. 2019 - Aug. 2019Edmonton, Canada AreaWe actively seek to assist businesses reduce their overall cost to print by analyzing and assisting managers and owners find cost effective solutions within the printing technology industry. Our goal is to save you money. Reach out to me to see how I can assist your business lower their printing costs.
Ekota CentralIT Consultant
Jan. 2015 - Dec. 2018Edmonton, Alberta, Canada
AutoCanadaHelp Desk Lead
Jul. 2013 - Jun. 2014Edmonton, Canada AreaOversee day to day operation of in-house Help Desk environment. Primarily responsible for the coaching and training of staff in the uses of the available software used to assist dealership staff. Provide measurable metrics to managers regarding response and resolution times on a weekly basis including individual staff effectiveness. Provide business cases regarding software or processes where the Help Desk environment could be improved. Assist in the resolution of escalated tickets or user concerns.
AutoCanadaTier 2 Technician
Jan. 2013 - Jul. 2013Edmonton, Canada AreaResponsible for resolving incoming tickets with the use of remote tools or on site presence as necessary. With the use of Active Directory in a domain environment, configure user accounts for new or exiting employees. Maintain and configure user accounts within the company email client as well as dealership specific software. As necessary, complete training with clients to educate on proper uses of software and hardware.
Ekota CentralIT Consultant
Aug. 2011 - Jul. 2012Edmonton, Canada AreaDaily maintenance of client environments such as Active Directory account management, Backup Exec consistency checks, network monitoring of LAN environments, break-fix of workstations/network equipment when necessary.
Duong Sawhney AdworkxInformation Technologies Manager
Mar. 2011 - Jun. 2011Edmonton, Canada Area*Oversee day to day maintenance of advertising content and all computers on the network. *Develop and deploy advertising technology to client sites
Ekota CentralIT Consultant
Nov. 2010 - Mar. 2011Daily maintenance of client environments such as Active Directory account management, Backup Exec consistency checks, network monitoring of LAN environments, break-fix of workstations/network equipment when necessary.
Atomic ComputersPC Technician/On Site Technician
Mar. 2009 - Jul. 2010Fort Saskatchewan, CanadaPerform PC maintenance and every-day duties around the shop such as ring in sales, take customer orders, order new supplies and inventory when necessary. Perform on-site duties for clients requesting assistance of their technology needs. Remove viruses, complete computer builds, network setups etc.
Self-employedOwner/Operator
Jan. 2009 - Jan. 2013We provide full service solutions to residential and small commercial clients, specializing in on site service catering to our clients' needs.
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