Alpha Public AdjustingExecutive Assistant
May. 2023 - May. 2025Georgia, Estados UnidosProject Manager (2024–2025) Coordinated and supervised over 120 insurance claims from initial evaluation to final resolution, ensuring compliance with each policy’s contractual terms.
Optimized workflows and communication between adjusters, insurers, and clients, reducing resolution times by 20% and increasing operational efficiency by 30%.
Achieved client satisfaction rates above 90% through personalized support, effective communication, and client-centered resolution strategies.
Secured above-average compensation outcomes by improving documentation and enhancing negotiation strategies with insurance companies.