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Work Background
MicrosoftAccount Technology Strategist
Jul. 2024 - Feb. 2025ChileChief Technology Officer (CTO) for public sector & health top accounts in Chile and Argentina, aligning customer needs with advanced digital technology solutions. Specialized in planning, orchestrating, and delivering maximum value through cloud transformation, cybersecurity, and AI-driven corporate strategies.
MicrosoftAccount Executive
Jul. 2023 - Jun. 2024Account Manager for Health, Defense, Public Safety & Justice accounts.
MicrosoftClient Technology Lead
Oct. 2021 - Jun. 2023Santiago, ChileTechnology Strategist for Public Sector, leading the technological strategy and the journey to the cloud of our major clients from the Health and Defense & Public Safety industries.
MicrosoftPrincipal Account Delivery Executive
Oct. 2017 - Oct. 2021Santiago, ChileLeadership of the delivery and the executive relationship for specific top accounts.
Experience developing proposals and co-leading with the sellers the pre-sales processes.
Experience supporting our customers in terms of Cybersecurity and the Digital Transformation journey.
LATAM Services Extreme Team Award (FY20): success case CODELCO.
LATAM Services Extreme Team Award (FY19): success case Banco de Chile.
Some customers: Bank of Chile, Itaú Corpbanca Bank, Santander Chile Bank, Celulosa Arauco, CODELCO, Claro Chile.
Universidad Nacional Andrés BelloUniversity Professor
Mar. 2014 - Dec. 2014Santiago, ChileProfessor in the following subjects of the degree “IT Management Engineering”:
- Project Management by PMI
- IT Governance
PMI Santiago Chile ChapterPMI Professor
Apr. 2012 - Mar. 2020Santiago, ChileProfessor in the courses: - Preparation to exam PMP (PMI certification)
- Project Management Fundamentals
MicrosoftSenior Project Manager
Mar. 2011 - Sep. 2017Santiago, Chile2011 - 2015: Services Project Manager
2016 - 2017: Data & Artificial Intelligence Project Manager
Experience as a CCOE (Customer Center of Excellence) Program Manager for top accounts with high impact in the revenue of Microsoft Services. As a Project Manager in the domain Data & AI, I led projects from Chile, Argentina and México. Other relevant experiences:
- SME of CCOE Programs, responsible for building the CCOE methodology and launching the WW CCOE Community.
- Experience as an Acting Engagement Manager for specific accounts.
- Participation in Career Advisory Board (CAB FY15).
- Chile Services Diversity & Inclusion Champion since 2013 to 2015.
- LATAM Services D&I Regional Champ Award Winner (2013).
Some customers: Banco Santander, Nexus Operadora de Tarjetas, Banco de Chile, Banco Estado de Chile, Banco Central, Cardif BNP Paribas, LATAM Airlines, Telefónica.
Practia ConsultingSenior Project Management Consultant
Nov. 2009 - Feb. 2011Santiago, ChileConsulting services regarding to Project, Program and Portfolio Management, PMI´s standards, Agile methodologies, Value Realization, CMMi and IT Governance. These services included:
- participating as a member of the PMO of our customers, - acting as an advisor for the IT Manager or PMO Lead,
- building and delivering reports or proposals as an external consultant, - acting as a coach for Project Managers, PMO and Scrum teams,
- designing and being the speaker of private workshops for our customers.
Service Manager for some specific accounts leading the delivery of the consulting services as the responsible of the engagement and the relationship with our customer. Some customers: Ministerio de Hacienda de Chile. Movistar. La Araucana. Molymet.
INGProject Manager
May. 2007 - Nov. 2009Santiago, ChileProject Manager in the IT area of ING (hired by Kibernum).
2007 - 2008: PMO Project Manager
2008 - 2009: Wealth Management Project Manager
The company's IT processes were CMMi certified and highly oriented to the PMI standard (PMBOK). As a Project Manager I led an internal team of developers and analysts, I was the counterpart of the suppliers and the business areas of ING were my internal clients.
3 main projects:
- Datawarehouse: consolidating the view of data from all the lines of business of the company.
- Website of AFP Capital: fusion of ING's AFP with Santander Bank's AFP.
- Website of Wealth Management as a new line of business: creation, maintenance and evolutionary improvements.
Slinges Ingeniería y GestiónDelivery Manager
Sep. 2005 - May. 2007Santiago, ChilePortfolio Management and People Management of the domain/area “Front End & ETL”. Supporting to the Sales processes including exposure of proposals to the customer's steering committees.
The Software Development Area of the company was divided in 3 domains, I was the Manager of one of them and responsible for all the projects regarding to Application Development and ETL/BI, leading a team of Project Managers and Java Developers.
Main customers: Santander Bank (ALTEC) and Latam Airlines (LAN airlines).
Slinges Ingeniería y GestiónProject Manager
Apr. 2005 - Sep. 2005Las Condes, Santiago Metropolitan, ChileProject Management of software development projects which were phases within a larger program executed by the bank to establish its new architecture and software platform.
Customer: Santander Bank (ALTEC).
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