Jamaica PostCustomer Service Officer
May. 2017 - Feb. 2022Kingston, JamaicaWelcomed and assisted customers in person and over the phone, addressing inquiries related to mail services, payments, and government allowances.
Processed various transactions, including mailbox payments, duty fees, and distribution of allowances and checks.
Managed daily, weekly, and monthly cash and stock accounting, ensuring accurate records and smooth financial operations.
Occasionally supervised location operations to maintain high customer satisfaction and effective workflow.