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Work Background
Wing Nutz TavernBartender
Feb. 2025United States, Las Vegas• Delivered exceptional customer service in a fast-paced environment, creating a warm, engaging atmosphere that drove repeat business and positive word-of-mouth.
• Maintained a spotless, well-organized bar while managing inventory levels to ensure consistent product availability and minimize waste.
• Prepared fresh garnishes and visually appealing cocktails, enhancing drink quality and elevating the overall guest experience.
• Upheld strict cleanliness and safety standards, ensuring compliance with health regulations and reinforcing customer confidence.
• Proactively gathered and acted on customer feedback, implementing service improvements that boosted guest satisfaction and operational efficiency.
Wing Nutz TavernServer
Oct. 2024United States, Las Vegas• Built rapport with guests, offered tastings, and delivered food and drinks quickly, consistently increasing sales.
• Delivered exceptional customer service, managed orders efficiently, and created a welcoming atmosphere. Consistently receive positive feedback from patrons.
• Upsold menu items and specials, contributing to increased average check size. Maintained accurate cash handling and efficient table turnover.
• Fostered team synergy in a fast-paced environment, ensuring seamless service delivery. Proactively assisted colleagues during peak hours to optimize guest experience.
• Enhanced guest satisfaction through attentive service, resulting in a noticeable increase in repeat clientele and positive online reviews.
Red RobinServer
Jun. 2024 - Dec. 2024United States, Las Vegas• Optimized customer satisfaction through menu expertise and personalized recommendations, driving order sizes above target and enhancing dining experiences.
• Guided guests with food allergies, offering tailored menu suggestions to ensure safe and enjoyable dining experiences for all patrons.
• Managed POS system for efficient order processing, bill handling, and complimentary item tracking, ensuring accuracy and smooth transactions.
Gray Group InternationalLead Executive Assistant
Jan. 2022 - Jul. 2022Las Vegas, Nevada, United States• Spearheaded cross-functional team training, optimizing software utilization and streamlining processes for enhanced productivity and efficiency.
• Demonstrated exceptional versatility by successfully fulfilling multiple roles, including Sales Assistant, Operations Janitor, Production Assistant, and Partner Onboarding Specialist.
• Orchestrated complex executive schedules while managing travel logistics, meetings, and daily obligations with meticulous attention to detail.
• Contributed strategic insights to long-term company planning, playing a pivotal role in shaping the startup's five-year growth trajectory.
• Managed the executive support team and other departments at the CEO’s behest.
World Affairs Council of Las VegasIntern
Feb. 2020 - Apr. 2020United States, Las Vegas• Collaborated with community leaders and organizations to promote the organization's programs.
• Produced and updated organizational records and reports, including organizing company resources and documentation.
• Demonstrated enthusiasm and strong communication skills.
• Demonstrated a willingness to learn unfamiliar and advanced techniques including grant writing, cold calling, and document management.
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