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Work Background
InetumSAP SD/MM Consultant
Mar. 2021Portugal
Tech Mahindra - BrasilAMS SAP SD/LES Leader
Mar. 2020 - Mar. 2021São Paulo, BrasilResponsible for managing AMS SD/LES daily tickets for a diverse customer base, including Klockner Pentaplast, Techint, Odebrecht (Atvos), Cebrace, Ende, and others. Led knowledge transfer sessions and developed technical documentation to ensure customer acceptance. Established short- and long-term objectives to drive continuous team growth. Effectively delegated and monitored tasks to maximize productivity. Additionally, handled resource allocation, coaching, client interactions, and internal business alignment with management on a daily basis.
Tech Mahindra - BrasilSAP SD/LES Consultant
Jun. 2019 - Mar. 2020São PauloMember of the SD/LES application management services team, responsible for handling ticket fulfillment for Odebrecht Agroindustrial (Atvos). Served as the primary customer contact, overseeing incident management, service requests, root cause analysis, and backlog management. Conducted weekly meetings with Odebrecht to align priorities, track AMS progress, and discuss upcoming improvements. Additionally, prepared documentation, including requirement analyses, metrics reports, estimates, functional specifications, and system configurations for client-approved enhancements.
Wipro LimitedSAP SD Consultant
Jul. 2017 - May. 2019São Paulo, São PauloParticipated in the 1610 S/4HANA implementation project at Odebrecht Agroindustrial, following the Activate methodology from inception to go-live. Responsible for mapping business partner (BP) and material master data migration rules, managing access profiles (S/4HANA and FIORI), and acting as the key-user leader during Integration Tests 1, 2, and UAT. Provided support in the design, configuration, and testing of various commercial and logistics operations across multiple freight types, including road, pipeline, rail, and maritime. Key operations included: Sales & Exports: Direct sale, future delivery, sale to order, direct exportation, indirect exportation Consignments & Storage: Consignment for storage, consignment for lot formation Special Transactions: Direct sale via pipeline system, electricity sale, service sale, asset sale Returns & Adjustments: Refusals, returns, symbolic returns Contract Management
Panthea CosméticosPartner
Nov. 2014 - Jan. 2017ArujáResponsible for planning and managing IT resources and processes to meet the company’s information needs. Provided strategic and operational direction for hardware and software, ensuring the company remained competitive in a rapidly evolving market. Established and oversaw the implementation of information security policies in the workplace. Collaborated with Marketing to create, manage, and maintain digital campaigns, including SEO, AdWords, Analytics, Social Media, and Email Marketing, to drive sales growth. Researched and implemented updated equipment and technology to enhance system security, efficiency, and performance. Managed system outages and routine incidents with efficiency and precision. Oversaw billing processes, including NFe outbound transactions, returns, triangular sales, and symbolic deliveries. Handled tax calculations from basic pricing structures.
Nui Beauty CosméticosCofounder
Jun. 2013 - Jul. 2017Oversaw information technology operations, ensuring adherence to schedules, priorities, and approved budgets. Developed, implemented, and continuously refined the company’s strategic technical direction. Allocated capital for technology investments aligned with business objectives. Monitored costs and introduced cost-cutting measures to optimize IT expenditures. Advised and collaborated with company directors on technology-related decisions and strategies. Designed and implemented disaster recovery plans to safeguard critical systems and data. Established and enforced information security policies to protect company assets. Led research and development (R&D) initiatives. Managed system maintenance to ensure operational efficiency and reliability.
F.bizAnalyst Programmer
Apr. 2008 - Jul. 2010Designed, developed, tested, deployed, and managed small to medium web applications and database projects. Assisted the development team in coding large projects with complex business rules. Generated business intelligence reports using Structured Query Language (SQL). Developed internal solutions to enhance the efficiency of the development team. Researched and implemented new development technologies to improve system performance. Maintained and updated existing websites and systems.
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