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Work Background
Melinitude GroupSales Representative
Jun. 2021 - Mar. 2022Dallas, Texas, United States- Conducted daily individual sales engagements with customers in a retail environment. In fact, interacted with an impressive tally of 175 customers in a single day. - Achieved and surpassed sales targets within the designated territory in ten weeks. - Established brand recognition and effectively marketed diverse telecommunication services in-store. - Assisted customers in identifying their requirements and recommended brand products to meet those needs and resolved customer complaints to ensure high levels of customer. - Took charge of cultivating positive relationships with retailers.
Fulton County GovernmentTeam Member
Jan. 2021 - May. 2021Atlanta, Georgia, United StatesAML (Annual Hardware and Software Maintenance and Support List) Process Phase 03 ✓ Captured the current “in-state” process for the AML review process. ✓ Collected, compiled, verified, and analyzed data on process performance, feedback, and reported to relevant managers. ✓ Developed a smart database for capturing AML contract. ✓ Ensured the data flow from the County workflow for automation of the review process. ✓ Attended meetings and took notes of discussion; prepared the initial project plan, weekly status reports, final presentation, infographic, and final report.
Georgia State UniversityTeam Member
Jan. 2021 - May. 2021Atlanta, Georgia, United StatesBuilding IT-Enabled BPM Systems Remotely designed and built end-to-end IT system to match volunteer pilots with medical patients and manage medical transportation. ✓ Studied, analyzed, and designed relevant business processes. ✓ Created data models ✓ Built user interfaces ✓ Programed system logic
Georgia State UniversityVolunteer
Dec. 2017 - Dec. 2017Knoxville, Tennessee, United StatesPanther Breakaway Women’s Issue Trip ✓ Learned about and examine women issues ✓ Conducted in charity kitchen for homeless people with 5 volunteers ✓ Listened to and understand community needs at women shelter home and worked toward a reciprocal community relationship.
Perot Museum of Nature and ScienceVolunter
Apr. 2016 - Sep. 2016Dallas, Texas, United States✓ Hosted in lobby ✓ Exhibits Tech Assistant ✓ Prepared educational materials
New Generation Consultancy & Training Limited CompanyAdministrator and Educational Counselor
Jun. 2012 - Feb. 2014Ho Chi Minh City, Vietnam✓ Advised potential students on education abroad opportunities. ✓ Researched and negotiated with future foreign education institutions partners. ✓ Advised students on application procedures, arranging placement test, visa applications, training for visa interview, applying for accommodation and general travel preparations. ✓ Coordinated with activities to promote foreign education institutions in a team of 7 ✓ Maintained company quality standards of product and services with qualified assurance skills. ✓ Supported customers with any unexpected incidents may arise along the study duration. ✓ Translated documents
iSEE AcademyAcademic officer
Jun. 2011 - Jun. 2012Ho Chi Minh City, Vietnam✓ Managed offices facilities and performed administration related tasks as needed. ✓ Designed syllabus as well as searched materials and planned for soft skills classes and workshop. ✓ Supported team in organizing/planning team events and activities as and when needed. ✓ Managed scheduling general and personal classes between students and professors. ✓ Managed and updated teacher profiles. ✓ Teacher Assistant (TA).
IES (International English School)Counselor and Kid’s class teacher
Feb. 2006 - Sep. 2011Ho Chi Minh City, Vietnam✓ Promoted English courses TOEFL iBT, TOEIC, KID’s, TEENAGER and ENGLISH FOR COMMUNICATION. ✓ Managed scheduling and timekeeping for 12 foreigner teachers and 15 locals. ✓ Taught Starter Kid's classes. ✓ Managed 22 English classes. ✓ Supported in Visa Extending, Work Permits, etc. for foreign professors. ✓ Mentored students register for Cambridge tests. ✓ Engaged in problem-solving situation.
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