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Work Background
CURIONQualitative Researcher
Apr. 2022I lead qualitative research across the full innovation lifecycle—while closely partnering with cross-functional teams to ensure insights inspire action, guide development, and support go-to-market success. End-to-End Innovation Experience: Exploration – Lead early-stage qualitative research (e.g., ethnographies, cultural immersions, trend scans) to uncover emerging behaviors, unmet needs, and new opportunity spaces. Development – Facilitate consumer-led idea generation and iterative testing to shape concepts, prototypes, and product narratives. Validation – Design and execute targeted studies to assess product viability, uncover friction points, and refine offerings before launch. Commercialization – Explore emotional and functional triggers through messaging, packaging, and experience testing to strengthen brand resonance at shelf and online. Renovation – Guide brand and product refresh strategies by tapping into shifting consumer expectations and category dynamics.
Vivax Pros- Improve Your HomeSenior Project Manager
Jul. 2019 - Jan. 2024Denver, Colorado, United States2nd-highest producer completing over 320 projects in the 2020 season, resulting in 1.2MM of revenue.
Met all quarterly quotas achieving a profitability of >15% and accruing 100% on-time receivables.
Foster customer relationships and responsible for client satisfaction of job scope, quality and timeline
Develop vendor relationships and ensure accurate, timely fulfillment of purchase orders.
Manage an average of 15 projects at a time, from order to completion, simultaneously overseeing seven labor crews. Maintain budget, negotiate rates, perform quality assurance and ensure issue resolution.
HomeAdvisorAssociate Project Manager
Sep. 2018 - Jul. 2019Managed the move of HomeAdvisor HQ to a new facility, including the relocation of 450+ employees. Led onsite relocation teams, tracked all ancillary inventory, and handled all employee communications to ensure a smooth relocation with minimal disruption to employee productivity.
Led the launch of a cloud-based facilities management software, SpaceIQ, that consolidated multiple disparate workplace management systems into a single platform. Managed all systems integrations.
Managed the build of a new employee Cafe and seven Micro-Markets, from initial construction to grand opening. Responsible for vendor selection, Scope of Work (SOW), budget and schedule. Handled inventory management, electrical and networking requirements, logistics, and tenant communications.
UDRProject Manager / Administrative Assistant
Aug. 2016 - Dec. 2018▪ Managed the FCO Project (final certificate of occupancy) for strategic multi-million dollar assets in New York City, redeveloping the project with an agile methodology and increasing violation resolutions 5-fold
▪ Consulted on new project initiatives with executive stakeholders, analyzed contracts, and advised on Capital projects and repairs considering logistics, proper accounting, and legal responsibility
▪ Oversaw the 421-a Tax Program compliance project ensuring a savings of $12MM in 2017
▪ Collaborated with risk management to increase efficiency of subrogation claims processing for over 200 properties and tracked general liability, workers compensation, and construction defect claims
▪ Reviewed, edited, and drafted insurance and tenant release documents; outlined memos and external communications for executive review; and presented research as needed
Urban Public CompaniesBusiness Development
Jan. 2015 - Dec. 2016Denver, CODeveloped strategic roadmap for development and promotion of real estate services
Led research and analysis to identify market trends and recommend asset expansions
Drove marketing campaigns, external communications and supporting collateral
Managed investor relationships and produced investor portfolios, presentations, and reports
Convention Designs, LLCProgram Manager
Jan. 2014 - Dec. 2014Denver, COContracted and coordinated all logistic elements of corporate and association events including transportation, venue, entertainment, décor, food and beverage, and staff
Created and executed production schedules and oversaw all onsite operations including event set-up and event strike
Point of contact for all vendors for pre-event coordination, onsite troubleshooting and management, and post-event financial reconciliation
Interfaced with clients to meet budgetary needs and ensure program satisfaction
Destination Services Corporation (DSC)Program Manager
Jan. 2011 - Dec. 2013Greater Denver AreaConceptualized, developed, and produced corporate incentive trips and events
Worked with clients to meet their budgetary, transportation, recreation and event needs
Scheduled and contracted program venues, vendors, and staff
Provided on-site program management and ensured client satisfaction
Produced programs in Denver, Vail, and Lake Tahoe
Reduced overall expenditures by twenty percent through vendor contract negotiations Maintained company database for all program financials, itineraries, and client correspon-dence
SDL InternationalProject Manager, Localization Division
Jan. 2010 - Dec. 2011Greater Denver AreaDefined and managed localization project scope, workflow, resources and budgets
Introduced new program technology to key accounts, developed training materials and led WebEx training sessions around the world
Interfaced with clients to develop new markets and increase profitability
Analyzed client resource files and managed lifecycle of file processing through engineering, linguists and publishing into required formats (PDF, XML, HTML)
Key clients include: Eastman Kodak Co., Garmin Ltd., Wells Fargo and Fed Ex
Urban Lending SolutionsResearch Analyst
Jan. 2009 - Dec. 2010Greater Denver AreaPerformed research and preliminary analysis of business requirements to develop or modify information systems; database development and testing; prepared detailed reports and program specifications; system, process, and application monitoring
Executed quality control of the database by locating, recognizing, and resolving information systems and data discrepancies
Maintained production manifests, shipping rosters, and status reports
Liaison between the business units, technology teams, and support teams
TAGOutsource Marketing and Sales Leader
Jan. 2009 - Dec. 2009Greater Los Angeles AreaAcquire and maintain customers for Fortune 500 Companies
Train and Develop entry level employees in management, leadership, and sales
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