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Work Background
Phoenix Power GroupDocument Control Administrator
Aug. 2024
Bitro GroupProject coordinator
Jan. 2024 - Jul. 2024Hackensack, New Jersey, United States• Creating custom signage quotes • Engaging with clientele on details of their projects and providing them with solutions • Answering phones • Utilizing Adobe illustrator to create and edit vector artwork
Three17 ConstructionProject coordinator/Admin Assistant (contract)
Aug. 2023 - Oct. 2023East Rutherford, New Jersey, United States• Utilizing Procore to process submittals and RFI’s between PM’s and external project teams • Creating invoices • Scheduling • Creating contracts • Organizing internal documents • Performing inventory
ZGF ArchitectsProject Administrator
Oct. 2022 - Feb. 2023New York City Metropolitan Area•Processing submittals and RFI’s via Newforma and Procore •Managing document control for all project phases •Creating consultant contracts •Formatting documents •Utilizing concur for booking office travel and managing expenses •Calendar Management
Kohler RonanAdministrative Assistant
Dec. 2021 - Sep. 2022New York, United States•Processing submittals and RFI’s •Editing documents in Adobe •Creating drawing lists and formatting documents •Answering phones with a warm, friendly, demeanor •Housekeeping •Coordinating in office events •Calendar Management
Angus Barnofficer concierge/store clerk
Aug. 2015 - Feb. 2017Raleigh, North Carolina, United States•Creating reservations for guests using a CRS system •Answering inquiries in regards to menu items as well as alerting chefs to any allergies a guest may have •Clerical duties such as filing,faxing,and organizing documents •Usage of a cash register •Decorating the store around the Holiday season •Performing stock checks and inventory •Reconciling the register at end of shift
Fred Anderson Toyota of RaleighRental Counter Clerk
May. 2015 - Sep. 2015Raleigh, North Carolina, United States•Inspected vehicles pre-check out and upon return for damages
•Communicated face to face and via telephone with customers in regards to issues with their rental cars and bookings •Utilizing a ticket based system for closing and opening bookings for customers
•Transporting customers from the dealership to other locations which partnered with our company.
•Accepting payments
Angies insuranceExecutive Administrative Assistant/Office Manager
Feb. 2012 - Dec. 2021(Remote since 2019) Durham,NC•Supporting principle executive officer as their personal assistant •Managing customer inquiries in regards to existing policies and new quotes as well as writing new business •Leading marketing campaigns •Maintaining agency website and social media •Creating certificates of insurance •Supervising employees •Using a CRM to manage client data •Functioning as HR (including calendar management) •Organizing office outings and/or travel and managing the budgets •Utilizing Microsoft office and Google suite •Record inventory usage and reorder supplies as needed •Assist manager in hiring, supervising, and operating procedures •Monitor accounts receivable and accounts payable •Design and implement new ideas for customer service and employee satisfactio
Angies InsuranceAdministrative Assistant/CSR
Feb. 2012 - Mar. 2015Durham, North Carolina, United States•Greeting customers •Supporting principle executive officer as their personal assistant •Organizing documents pertaining to clients policies,including certificates of insurance and mail •Implemented an in office text service to ease communication with our customers •Keying in data into a CRM system in regards to clients accounts •Scheduled meetings between agents and carriers or clients •Clerical duties such as faxing,filing,operating a multi-line phone system •Reconciliation of accounts payable and receivable
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