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Work Background
Rose Li & Associates, Inc.Technical Team Lead
Jan. 2023 - Jan. 2024
Rose Li & Associates, Inc.Senior Technical Coordinator
Aug. 2021 - Feb. 2025• Made complex and sophisticated technical problems understandable for C-level and non-technical personnel.
• Used excellent interpersonal skills, including customer collaboration, servant leadership, and supplier partnerships; mentored and collaborated with junior and senior staff
• Made virtual meeting platform recommendations to clients; managed and provided technical assistance
• Designed and managed complex websites for customers; produced and edited informational videos
• Key technical lead for hybrid meetings across country; coordinate with venues, contractors, and clients. Coordinating over 50+ meetings annually
• Advised clients on best practices for meetings to improve engagement
• Created contingency plans for meetings caused by various emergencies, thriving in fast-paced and highly regulated environments
Rose Li & Associates, Inc.Technical Coordinator
Aug. 2021 - Jan. 2023
EncoreDirector, Event Technology
Feb. 2005 - Aug. 2021Washington, District of Columbia, United States• Created, managed, and oversaw event technology budgets for hotel properties • Manage inventory of over $500,000 worth of audio-visual equipment; interacted with branch locations for equipment, personnel, and supplies
• Worked as sales manager for about $1 million in yearly sales; increased annual revenue by at least 5-10%
• Created, scheduled, and managed weekly workflow
• Met with clients to ensure A/V quality; responsible for meeting client audio-visual needs for events (150 – 500 events/year)
• Develop working knowledge of all equipment and inventory maintenance
• Operated as floor manager; oversaw all other on-site personnel; liaised with hotel staff; and collaborated with other local directors and personnel on larger projects
Integrity Church InternationalAssistant Director/Chief Engineer
Oct. 2000Landover, Maryland, United StatesVOLUNTEER position - Oversee sound engineering and technical operations for both live and virtual services, meetings, and events
• Coordinate with contractors and manage volunteer teams for audio-video production
• Create and execute equipment training procedures and troubleshoot a/v equipment
• Develop equipment budgets, proposals, and maintenance schedules
• Support the church's technical needs and ensure smooth operations
Hearst Digital MediaSenior Developer / Technical Producer
Jun. 1999 - Oct. 2000New York, New York, United States• Helped develop strategies for new project ventures
• Created technical specifications for new websites and other interactive projects
• Trained team members on use of new software tools; acted as technical liaison between all departments • Researched and integrated new tools into current sites to help foster greater ‘stickiness’ and community among site visitors as well as increased staff productivity
• Managed team of technical developers and programmers, both on site and contractors
• Main tech lead and support - including testing and QA
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